topic Control Resources Status Connection to resource timed out in Product Forum

Control Resources Status Connection to resource timed out

rajat.bhardwaj — Tue, 08 Mar 2022 15:07:41 GMT

Hi,

When launching BP from a WVD(Azure) client machine and navigate to Control > Resources, The status shows: "Not Connected" & Latest Connection message shows: "Connection to the resource timed out".

However, if we use BP from a local machine(Laptop) or Server itself, the status is shown perfect(as it is).

Regards,

Re: Control Resources Status Connection to resource timed out

John__Carter — Wed, 09 Mar 2022 09:27:14 GMT

That suggests some sort of connectivity/networking issue - maybe check the connection is working in both directions.

Re: Control Resources Status Connection to resource timed out

ewilson — Thu, 10 Mar 2022 12:46:37 GMT

@rajat.bhardwaj,

As @John Carter alluded to, you'll want to check the network configuration. I believe Azure Virtual Desktop defaults to blocking outbound traffic via the Azure Firewall.

https://docs.microsoft.com/en-us/azure/firewall/protect-azure-virtual-desktop#:~:text=Host%20pool%20outbound%20access%20to%20Azure%20Virtual%20Desktop,-The%20Azure%20virtual&text=Use%20the%20following%20steps%20to,an%20allow%20or%20deny%20action.

Cheers,
Eric