https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Desktop-Login/m-p/99397#M46953 Desktop is too new for most of us :). Lets hope someone from Blue prism jump to your query.<BR />You can raise Support ticket if you need quick resolution. Fri, 24 Jun 2022 15:23:19 GMT Neel1 2022-06-24T15:23:19Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Desktop-Login/m-p/99396#M46952 <P>Hi all,<BR /><BR />I’m testing Blueprism Desktop atm.<BR />I followed this document, <A href="https://bpdocs.blueprism.com/bp-7-1/en-us/blue-prism-desktop/desktop-install/desktop-install-overview.htm?tocpath=Blue%20Prism%20Desktop%7CInstalling%20Blue%20Prism%20Desktop%7C_____1" target="_blank" rel="noopener">https://bpdocs.blueprism.com/bp-7-1/en-us/blue-prism-desktop/desktop-install/desktop-install-overview.htm?tocpath=Blue%20Prism%20Desktop%7CInstalling%20Blue%20Prism%20Desktop%7C_____1</A></P> <P>&nbsp;</P> <P>Here’s what I’ve done.</P> <P><STRONG>Server Side</STRONG></P> <UL> <LI>Installed Blue Prism Enterprise 7.1</LI> <LI>Installed Blue Prism Hub 4.6</LI> <LI>Configured Authentication Server</LI> <LI>Installed Blue Prism API</LI> <LI>Installed Blue Prism Digital Worker API</LI> </UL> <P>&nbsp;</P> <P><STRONG>Blue Prism Desktop Side</STRONG></P> <UL> <LI>Installed Blue Prism Desktop 1.0</LI> <LI>Configured connection to the Server</LI> </UL> <P>&nbsp;</P> <P>After these steps, I tried logging in but got this error message.</P> <DIV class="media" style="overflow: hidden"> <DIV class="media" style="overflow: hidden"><span class="lia-inline-image-display-wrapper" image-alt="36156.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/36166i156775AE795FAF94/image-size/large?v=v2&amp;px=999" role="button" title="36156.png" alt="36156.png" /></span> <DIV class="media" style="overflow: hidden"><span class="lia-inline-image-display-wrapper" image-alt="36157.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/36167i1E8994C54F5130A9/image-size/large?v=v2&amp;px=999" role="button" title="36157.png" alt="36157.png" /></span> <DIV class="media" style="overflow: hidden"><span class="lia-inline-image-display-wrapper" image-alt="36158.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/36169i644E267AAD06CDAF/image-size/large?v=v2&amp;px=999" role="button" title="36158.png" alt="36158.png" /></span></DIV> </DIV> </DIV> </DIV> <P><BR />If I entered a wrong password, the authentication server recognizes it and alerts me.<BR />So, I think the authentication server is working correctly.<BR />But after 1 ~ 2 minutes of loading, I got this error.<BR />"Blue prism Desktop cannot connect to this computer."<BR /><BR />Any idea...?<BR /><BR /></P> <P>Thanks.</P> <P></P> Fri, 24 Jun 2022 06:19:31 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Desktop-Login/m-p/99396#M46952 SeungjeiJang 2022-06-24T06:19:31Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Desktop-Login/m-p/99397#M46953 Desktop is too new for most of us :). Lets hope someone from Blue prism jump to your query.<BR />You can raise Support ticket if you need quick resolution. Fri, 24 Jun 2022 15:23:19 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Desktop-Login/m-p/99397#M46953 Neel1 2022-06-24T15:23:19Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Desktop-Login/m-p/120583#M53225 <P>Hello, I am also facing the same issue. Was this resolved? If yes, please tell me how.</P> Wed, 21 May 2025 15:02:22 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Desktop-Login/m-p/120583#M53225 Akasthiya 2025-05-21T15:02:22Z