topic Re: Why Decipher not remembering ? in Product Forum

Why Decipher not remembering ?

KrishnaElapavul — Thu, 03 Jun 2021 08:17:27 GMT

Hi,
I have around 10+ documents but still Decipher not remembering the region setting what i have done why ? let me explain in details

.I have set Primary language as Finish for finish document
Pushed to Decipher and mapped
a name which come is finish is not marked in filed. It marked as below
Then I have resized the area and then i got correctly
after summation i have pushed other docs like 9 more . but Decipher marked all the times wrongly as #4
is it any issue with Decipher capture ? or I am doing any thing wrong or missing some thing ?

a different customer document (same language) processed 30+ but still same issue as above
Any light on this please ?

Re: Why Decipher not remembering ?

Ben.Lyons1 — Fri, 04 Jun 2021 07:11:46 GMT

Hi Krishna,

It's quite difficult to fully appreciate the steps you have taken without seeing it, but I'll offer as much as I know on how you can explore a resolution.

- When training for a new document (with ML model disabled), I personally found that verifying a document, then making DFD changes would increase the number of documents required to successfully train. The best process I found was to create the DFD and upload 1 document, check how well it works in the verification screen. Then if there are changes required, return the document without saving or submitted and making the needed changes. In batches, restart your uploaded batch at the capture stage before going to verification. Following this may help produce better results.

- The only way to reset 100% of your training is to delete your training data, deleting your DFD will not remove any training. This is not recommended in 1.1 as you will delete training for all documents and would be unable to restore it. As such you will need to train a higher number of documents to resolve any updates. Once 1.2 is released this process can be easier where training can be exported/imported. This is due very shortly.

- In addition this could be a bug (unable to confirm without detailed investigation), of which a number have been resolved in 1.2. So I apologise for this experience and hope that upon the release of 1.2 you are able upgrade to get the latest improvements.

Thanks

Ben

Re: Why Decipher not remembering ?

KrishnaElapavul — Fri, 04 Jun 2021 07:38:18 GMT

Thanks Ben,
Yes I have trained in the manner what you suggest

DFD Document type and Batch created and mapped ( ML disabled)
Processed one documents checked in Data Verification ( Corrected the word by re-sizing the region which identified wrongly as mentioned in image-1)
Ensured i got correct value as in Image-2 , then Submit
Repeated the steps 2 and 3 for other 9 documents one after other
At 10 th document also i see same issue

Please suggest me if I am wrong in these steps.. as there is no changes require i have not return the batch and made any changes in DFD ...

Re: Why Decipher not remembering ?

Ben.Lyons1 — Fri, 04 Jun 2021 07:45:40 GMT

Hi Krishna,

Is this the same document each time or different documents in the same format?

Thanks

Ben

Re: Why Decipher not remembering ?

KrishnaElapavul — Fri, 04 Jun 2021 07:49:54 GMT

Hi Bens
Each time different document and belongs to same customer same language .

Re: Why Decipher not remembering ?

Ben.Lyons1 — Fri, 04 Jun 2021 08:24:20 GMT

On the surface I can't see that you're doing anything incorrect, but it would need a more detailed evaluation to be sure.

I would say you have 3 options to proceed.

1. Wait for the imminent release of v1.2, awaiting a date but will be very soon. Then test again to see if you still have the issue
2. Reach out to your Blue Prism account manager/support and see if they can offer additional direct support
3. Raise a support ticket for further investigation

Sorry I can't be of more help, but it seems you are doing all the right things.

Thanks

Ben