topic Decipher Image moved to bottom of the screen on Data Verification (Load Batch) in Product Forum

Decipher Image moved to bottom of the screen on Data Verification (Load Batch)

Pietej2 — Thu, 09 Dec 2021 06:39:37 GMT

What setting can I use to move the Image to the right hand side of the screen it used to be there but is now at the bottom?

Re: Decipher Image moved to bottom of the screen on Data Verification (Load Batch)

Ben.Lyons1 — Thu, 09 Dec 2021 08:14:40 GMT

Hi Jaco,

What happens when you resize the window so it's landscape?

What happens if you adjust the boundaries between the different sections of the screen? So make the preview pane smaller for example.

Thanks

Ben

Re: Decipher Image moved to bottom of the screen on Data Verification (Load Batch)

Pietej2 — Thu, 09 Dec 2021 08:25:19 GMT

Hi Ben tried that but the image stays at the bottom of the screen?

Re: Decipher Image moved to bottom of the screen on Data Verification (Load Batch)

Ben.Lyons1 — Thu, 09 Dec 2021 08:50:25 GMT

The only way I can reproduce the issue is by making my web browser window very narrow.

Do you know of any settings you might have changed or what you were doing when it happened?

Re: Decipher Image moved to bottom of the screen on Data Verification (Load Batch)

Pietej2 — Thu, 09 Dec 2021 16:16:40 GMT

Hi Ben no I cannot recall changing anything but i logged onto another VDI and then the screen is displaying correctly must be a setting on my VDI then byt cannot seem to fix it 😞

Re: Decipher Image moved to bottom of the screen on Data Verification (Load Batch)

Ben.Lyons1 — Fri, 10 Dec 2021 08:17:00 GMT

Hi Jaco,

Have you tried deleting you browser cache, history and cookies? Remember to restart your browser afterwards.

Check that the "Zoom" is set to 100% as well, just in case.

Failing that, you could try resetting your Chrome installation, I've found the following instructions Xfinity - Reset Google Chrome Browser.

Thanks

Ben