https://community.blueprism.com/t5/Product-Forum/Changed-Windows-password-and-now-launching-Internet-Explorer/m-p/100759#M47931 Hi,<BR /><BR />I recently had to update passwords on our production machines running Blue Prism, which broke all processes using Internet Explorer. Now all launch activities are giving the error:<BR /> <DIV> <PRE class="language-markup"><CODE>ERROR: Internal : Failed to perform step 1 in Navigate Stage 'Launch' on page 'Launch website' - Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))​</CODE></PRE> <P><BR />I have searched all threats and nothing is helping, all the while processes are unable to run. Anybody have clue what could be causing this?</P> </DIV> Tue, 23 Feb 2021 10:58:51 GMT JohnDoe3 2021-02-23T10:58:51Z https://community.blueprism.com/t5/Product-Forum/Changed-Windows-password-and-now-launching-Internet-Explorer/m-p/100759#M47931 Hi,<BR /><BR />I recently had to update passwords on our production machines running Blue Prism, which broke all processes using Internet Explorer. Now all launch activities are giving the error:<BR /> <DIV> <PRE class="language-markup"><CODE>ERROR: Internal : Failed to perform step 1 in Navigate Stage 'Launch' on page 'Launch website' - Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))​</CODE></PRE> <P><BR />I have searched all threats and nothing is helping, all the while processes are unable to run. Anybody have clue what could be causing this?</P> </DIV> Tue, 23 Feb 2021 10:58:51 GMT https://community.blueprism.com/t5/Product-Forum/Changed-Windows-password-and-now-launching-Internet-Explorer/m-p/100759#M47931 JohnDoe3 2021-02-23T10:58:51Z https://community.blueprism.com/t5/Product-Forum/Changed-Windows-password-and-now-launching-Internet-Explorer/m-p/100760#M47932 Maybe this could help.<BR /><A href="https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Configuration/Roles-and-Permissions/1169167262/How-do-I-fix-error-Exception-from-HRESULT-0x80070005-E-ACCESSDENIED-when-launching-an-application.htm" target="_blank" rel="noopener">https://portal.blueprism.com/customer-support/support-center#/path/Installation-Platform/Configuration/Roles-and-Permissions/1169167262/How-do-I-fix-error-Exception-from-HRESULT-0x80070005-E-ACCESSDENIED-when-launching-an-application.htm</A> Wed, 24 Feb 2021 09:58:05 GMT https://community.blueprism.com/t5/Product-Forum/Changed-Windows-password-and-now-launching-Internet-Explorer/m-p/100760#M47932 John__Carter 2021-02-24T09:58:05Z