topic RE: Deleting a schedule after clicking Run now from scheduler in Product Forum

Deleting a schedule after clicking Run now from scheduler

MayankGoyal2 — Wed, 21 Oct 2020 08:14:00 GMT

Hi, I have a scheduler created. When we click Run Now on it from IST time zone machine, it schedules it to run 12 hours later as server is in USA time zone hence 12 hour behind.

This behavior is bit weird as ideally run now should trigger the scheduler to run at that moment even if server and VM is on different time zone.
Secondly its its scheduled for 12 hours later by clicking Run Now, I was not able to find option to remove that particular instance of schedule.

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Mayank Goyal
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RE: Deleting a schedule after clicking Run now from scheduler

david.l.morris — Wed, 21 Oct 2020 15:02:00 GMT

If you're asking how to remove the instance that you created by clicking Run Now, there's no direct way to do that. I suppose if you deleted the schedule itself and recreated, then that would effectively make the instance not run 12 hours later because the schedule wouldn't exist anymore and thus Blue Prism would have no tasks to run. The other way would be to manipulate the database records directly which isn't encouraged.

The suggested way to get around that is to have access to a remote machine that is set to the same time zone as the server so that the Run Now feature works as expected. I suppose another way is to, instead of using Run Now, you probably could set the schedule to run once and set the datetime to 12 hours in the past, and when you save it, that should effectively do the same thing as Run Now. Fun times. 😃 We could write a book about workarounds.

That issue has been annoying for quite a while. Blue Prism is definitely aware of it, and I believe they attempted a fix in 6.7/6.8 or so but then I think they reverted it. Anyway, they'll prolly fix that eventually.

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Dave Morris
Cano Ai
Atlanta, GA
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RE: Deleting a schedule after clicking Run now from scheduler

NileshJadhavBP — Wed, 21 Oct 2020 16:36:00 GMT

Hi Mayank,

This is really weird issue.

You can raise ticket for same and BP team will help you.

Please share solution here if you get.

Thanks
Nilesh

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Nilesh Jadhav
Senior RPA Specialist
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RE: Deleting a schedule after clicking Run now from scheduler

MayankGoyal2 — Wed, 21 Oct 2020 18:40:00 GMT

@ewilson, @AmiBarrett - Any inputs for above functionality of blue prism, is this planned to be fixed in near future?

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Mayank Goyal
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RE: Deleting a schedule after clicking Run now from scheduler

AmiBarrett — Wed, 21 Oct 2020 19:11:00 GMT

As other people have said, this is something to raise a ticket for and it was previously implemented as a change. For information on future additions, please refer to our published product road map.

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Ami Barrett
Sr Product Consultant
Blue Prism
Plano, TX
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RE: Deleting a schedule after clicking Run now from scheduler

Walter.Koller — Tue, 27 Oct 2020 14:46:00 GMT

My question is somehow related to schedules and 'run now'.

Is it even possible to see if a schedule is going to be executed.
For example if one resource is busy or still offline but I initiate 'run now' then I don't know if the schedule is going to be executed, still waiting for the resource (until the schedule runs into timeout) or maybe I didn't pay attention and clicked somewhere else.

Although I am not going to alter DB tables, I would be very interested if someone can provide SQL statements to query the status of schedules.

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Walter Koller
Solution Manager
Erste Group IT International GmbH
Europe/Vienna
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RE: Deleting a schedule after clicking Run now from scheduler

MayankGoyal2 — Fri, 30 Oct 2020 06:21:00 GMT

@Nilesh Jadhav - Checked this with support team, its a known issue - https://portal.blueprism.com/customer-support/support-center#/path/Upgrade-Expansion/Upgrade/1373259372/What-are-the-known-issues-in-Blue-Prism-Version-6-6.htm ------ BG-4281

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Mayank Goyal
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RE: Deleting a schedule after clicking Run now from scheduler

NileshJadhavBP — Fri, 30 Oct 2020 09:23:00 GMT

Thanks @Mayank Goyal for sharing ticket number.

Thanks
Nilesh

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Nilesh Jadhav
Senior RPA Specialist
ADP
India
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