topic Cannot run a scheduled task. Session error occurring in Product Forum

Cannot run a scheduled task. Session error occurring

AndrewMullin1 — Tue, 03 Aug 2021 16:29:49 GMT

Hi all,

As the title says I cannot run a scheduled task. The error I get when viewing the failed task in Reports->Recent Activity is:

Task: New Schedule - New Task - Session creation failed on resource 'XXX': Failed to create session on XXX- The requested operation is not permitted, because the license currently in use does not permit it.The maximum number of concurre

My license is valid for 1 session.
I have ensured there are no Pending, Running or Stopping sessions in Session Management. In Session Management my filters are set to All.
As a last resort I have restarted my app server to no avail.

In Session Management I can drag processes to manually run and then start them without fail.

I have the same license installed on a second app server (freshly setup) that I plan to start using as the Production server once I have finalised testing on the current app server. The Prod app server has not been touched beyond initial installation. I doubt it is the cause of the problem, but I mention it here to give you the full picture.

I am running V6.10.1.

Any help will be much appreciated.

Re: Cannot run a scheduled task. Session error occurring

JerinJose — Wed, 04 Aug 2021 06:32:32 GMT

Hi Andrew,

Are you using a stand alone license? If it is a stand alone license i doubt its going to support scheduling. @John Carter any thoughts?

Re: Cannot run a scheduled task. Session error occurring

krishna.kodimurali9 — Wed, 04 Aug 2021 08:52:48 GMT

Hi Andrew ,

Please check if the below option is enabled in your current environment. if it's not enabled schedules won't work.

Re: Cannot run a scheduled task. Session error occurring

AndrewMullin1 — Wed, 04 Aug 2021 10:25:07 GMT

Hi Murali - Scheduling is enabled under System->Scheduler.

Re: Cannot run a scheduled task. Session error occurring

AndrewMullin1 — Wed, 04 Aug 2021 10:29:04 GMT

Hi Jerin
Please elaborate. What is a stand alone license? How do I tell if I have one? What solutions do I have available to me if that is the case?

Our license was provided to us by our parent company without much in the way of support.