https://community.blueprism.com/t5/Product-Forum/Decipher-Install-Server/m-p/101371#M48353 New to the Decipher world here! Going step-by-step using defaults while installing and I am getting hung up on step 5. Install Decipher Server. The installation guide "completes" but nothing actually installs on the C: and does not show up under services. What could be causing this? Fri, 02 Jul 2021 19:59:24 GMT MelissaNail 2021-07-02T19:59:24Z https://community.blueprism.com/t5/Product-Forum/Decipher-Install-Server/m-p/101371#M48353 New to the Decipher world here! Going step-by-step using defaults while installing and I am getting hung up on step 5. Install Decipher Server. The installation guide "completes" but nothing actually installs on the C: and does not show up under services. What could be causing this? Fri, 02 Jul 2021 19:59:24 GMT https://community.blueprism.com/t5/Product-Forum/Decipher-Install-Server/m-p/101371#M48353 MelissaNail 2021-07-02T19:59:24Z https://community.blueprism.com/t5/Product-Forum/Decipher-Install-Server/m-p/101372#M48354 Hi Melissa,<BR /><BR />That's quite tricky to answer, as it's not one I've seen before.<BR /><BR />First thing I would check is that all the pre-requisites and minimum requirements are being met. IIS being installed, full database access (Database Owner/dbo), etc<BR /><BR />If that's all in place, try uninstalling Decipher Service and installing again.<BR /><BR />If you're still having trouble, I recommend raising a ticket with customer support. They are the experts at helping with these types of problems and will hopefully have you up and running asap.<BR /><BR />Thanks<BR /><BR />Ben Mon, 05 Jul 2021 07:57:20 GMT https://community.blueprism.com/t5/Product-Forum/Decipher-Install-Server/m-p/101372#M48354 Ben.Lyons1 2021-07-05T07:57:20Z