[HELP] BP upgrade info

SriGuru_GaneshN — Mon, 13 Dec 2021 04:18:40 GMT

The links provided in the community below , when clicked upon, take us to the support page with Office addresses.

Please confirm if the links are currently valid. If yes, please guide how to see the info.

Many thanks,
SG

Re: [HELP] BP upgrade info

steven.boggs — Mon, 13 Dec 2021 16:30:42 GMT

Hi SG,

The first link appears to contain extra characters which may be leading to it not displaying correctly. We'd recommend logging into the Portal, accessing the main Support Center/Knowledge Base link (see here), then searching for the titles of these articles to access them.

Alternately if you need direct links to these articles, please see below:

How do I prepare for an upgrade of my Blue Prism software?
How do I perform the Blue Prism upgrade process?
- These two have been consolidated into a single article, "How do I prepare for and perform a Blue Prism Enterprise upgrade?" - http://portal.blueprism.com/customer-support/support-center#/path/1204941512

What steps should I perform after a Blue Prism database upgrade?
http://portal.blueprism.com/customer-support/support-center#/path/1213660462

If you are still unable to view these Knowledge Base articles after you've logged into the Portal, please send an email to support@blueprism.com to create a ticket with our Portal Admin team to check on your account's access.