topic Re: Newly installed Blue Prism 7.0 - get error messages when using it in Product Forum

Newly installed Blue Prism 7.0 - get error messages when using it

DuncanLay — Wed, 17 Nov 2021 12:42:58 GMT

Please can you help me? I’ve recently been allowed to install Blue Prism 7.0 and have a temporary licence so I can evaluate it.

I’ve been working through the DX labs using this installation, but the installation is not fully working and giving error messages (see attached). Please can you advise me how to proceed?

Best wishes

Duncan

Duncan Lay

EPR Technical Application Analyst

IM&T Services

Oxford University Hospitals NHS Foundation Trust

Tel: 01865 743208

Email: Duncan.lay@ouh.nhs.uk

Mail: Room G24a, Manor House Annexe, The John Radcliffe, Oxford OX3 9RR

Non-working day: Monday

Working days: Tuesday to Friday (at home)

Re: Newly installed Blue Prism 7.0 - get error messages when using it

Robert_Sieh — Wed, 08 Dec 2021 14:41:34 GMT

Duncan,

I'm sorry to hear about the difficulty you are having with the Blue Prism product. Unfortunately, it doesn't appear the Blue Prism initial problems docx file uploaded correctly so I'm not able to view the error information. If you are still experiencing issues, can you post an update including whatever error you are receiving.

Re: Newly installed Blue Prism 7.0 - get error messages when using it

DuncanLay — Fri, 10 Dec 2021 15:22:02 GMT

Thanks to Robert for replying. I've attached a pdf of my document in place of a Word document. I hope that is readable, and am grateful for any help you can give me.

Best wishes

Duncan