topic Outlook does not recognize name - want to reply to an email with image in Product Forum

Outlook does not recognize name - want to reply to an email with image

GracieDevine — Thu, 21 Apr 2022 12:39:41 GMT

Hello,

Our bot begins the process when it receives an email in Outlook. If there is an error, it will reply to the sender that the order could not be fulfilled. This is the current working code:

What I am trying to do is send the reply with an image included (either in the body of the email or attached). I re-wrote it like this:

However, when I ran the process I got the error "Outlook does not recognize one or more names". I am able to send and receive emails to this account so I don't believe it's an issue with Outlook.

Is this the wrong action for what I'm trying to do? Did I put [ReceivedEmail] in the incorrect place?

Re: Outlook does not recognize name - want to reply to an email with image

ewilson — Thu, 21 Apr 2022 14:29:29 GMT

@GracieDevine1,

Does that attachment have a file extension?

Cheers,

Re: Outlook does not recognize name - want to reply to an email with image

GracieDevine — Thu, 21 Apr 2022 15:02:48 GMT

@ewilson

No, it doesn't. Should I save it as something like PO Creator Bot Use Grid.jpeg (or whatever the file type is)?