topic RE: Login Agent Config File in Product Forum

Login Agent Config File

KarthickSivabal — Thu, 27 Feb 2020 09:19:00 GMT

Hello,

Login agent service is running, but unfortunately i could see the machine only as offline after restarting or logged out. when i checked the logs, message says as below without any mention about the config file name. Have any one have experienced this scenario?

Let me know how to solve this one.

Starting login agent with config file:

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Karthick Sivabalasubramaniam
Technical Lead
Wipro
Asia/Kolkata
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RE: Login Agent Config File

jegendra — Wed, 04 Mar 2020 04:53:00 GMT

Hi Karthck,

Can you please verify the following information in the login agent config file are correct?

Database connection name
Port number
Other relevant arguments such as resourcepc, public or SSL thumbprint details

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Jega Avinasinathan
Customer Support Engineer
Blue Prism
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RE: Login Agent Config File

KarthickSivabal — Wed, 04 Mar 2020 04:57:00 GMT

Thanks Jega,

We have solved the issue, we were using local system account for login agent service. Once we moved to a user account with admin capabilities, it worked.

Regards,

Kartik

------Original Message------

Hi Karthck,

Can you please verify the following information in the login agent config file are correct?

Database connection name
Port number
Other relevant arguments such as resourcepc, public or SSL thumbprint details

------------------------------
Jega Avinasinathan
Customer Support Engineer
Blue Prism
------------------------------