topic Re: "Global Send Keys" sends special symbols instead of digits in Product Forum

"Global Send Keys" sends special symbols instead of digits

RokasPranskevic — Mon, 08 Aug 2022 05:20:53 GMT

Hi there,

Is there any particular reason why Blue Prism 6.9 sometimes sends special symbols instead of provided numeric values when using "Global Send Keys"? Usually it happens for the first 1-2 symbols. For example, If I have a value "22 some text" BP would replace '2' to '@' and send "@@ some text".

If I set to use interval in between keystrokes of, let's say, 0.2sec, it would still replace the first symbol and send "@2 some text".

Also, setting the interval somehow messed up another thing - BP is now sending a letter/digit twice. For example "30.09.2022" -> 30.09.20022" or "London" -> Loondon". Very weird stuff.

Example of BP writing a date incorrectly:

My "Write to Field" action:

Thank you in advance!

Re: "Global Send Keys" sends special symbols instead of digits

EmersonF — Tue, 09 Aug 2022 15:10:08 GMT

Good question!! I never understood either, so to avoid this kind of situation I always use write action, when I'm on the Web when it happens, I usually use JS to manipulate the DOM, do it this way maybe help you,

Re: "Global Send Keys" sends special symbols instead of digits

Neel1 — Wed, 10 Aug 2022 08:14:53 GMT

Hello Rokas,

can you try the below action and feed the o/p of this action to you navigate.

Re: "Global Send Keys" sends special symbols instead of digits

RokasPranskevic — Wed, 17 Aug 2022 13:08:35 GMT

Hey guys,

Sorry for my late response.

Emerson, "Write" action would be great but on the current application I must use AA mode. Unfortunately, in this application "Write" action simply does not work in AA mode.

Neeraj, I haven't had @@ symbols for awhile now but I am still facing double letter/symbol issue. Using "Escape Sendkeys String" and feeding the output did not help unfortunately. 😕 Here in this example I tried writing 1234 and got 12334.

I also tried reworking "send keys" action to how it was recommended before BP v6 but it also did not work.

Re: "Global Send Keys" sends special symbols instead of digits

ManishRaw — Thu, 18 Aug 2022 12:18:05 GMT

Hi @Rokas Pranskevicius,

This is a common scenario that we face.

The best possible way to handle this is as below, with the 3 step actions:

Step1: Clear Clipboard so that anything that has been previously copied will be removed
Step2: Set clipboard with the value that you would like to write like in the above scenario [Value]
Step3: Send Ctrl+v in the Global Send Keys, this will ensure that the whole text is copied without any issues as it is with typing each one by one.

NOTE: the command to send for Ctrl+v in Global Send Keys is "^v"

Hope that would be helpful 🙂

Re: "Global Send Keys" sends special symbols instead of digits

RokasPranskevic — Fri, 19 Aug 2022 15:13:11 GMT

Hi, @Manish Rawat,

Thank you for your input. On most of the fields I am pasting the text from clipboard but on a few fields pasting does not work for some reason. It wouldn't paste even if I try doing that manually.

Currently I am trying to first focus on those fields and then "Send Key Events" on the application itself. For now it seems to do the trick. 🙂 Hopefully, it keeps on working.

Thanks!