topic Re: Decipher Installation - Can't get rid of guest user for rabbit mq in Product Forum

Decipher Installation - Can't get rid of guest user for rabbit mq

PauloPolitti — Mon, 19 Jul 2021 17:46:11 GMT

Did anybody face something similar to this?
I have a test decipher installation, where I placed IIS, RabbitMQ and Decipher in the same server. The database server is running on a different VM.

I followed all the installation steps, but when I tried to access decipher I get a sceen stating:

"RabbitMQ is not started!"

I reviewed everything, and found out in the RabittMQ logs that at some point Decipher is trying to login using the wrong credentias:

2021-07-19 14:46:24.922 [info] <0.3111.0> accepting AMQP connection <0.3111.0> ([::1]:57492 -> [::1]:5672)
2021-07-19 14:46:24.965 [error] <0.3111.0> Error on AMQP connection <0.3111.0> ([::1]:57492 -> [::1]:5672, state: starting):
PLAIN login refused: user 'guest' - invalid credentials
2021-07-19 14:46:24.965 [info] <0.3111.0> closing AMQP connection <0.3111.0> ([::1]:57492 -> [::1]:5672)

2021-07-19 14:46:24.973 [info] <0.3113.0> Closing all channels from connection '<<"[::1]:57492 -> [::1]:5672">>' because it has been closed

2021-07-19 14:46:25.006 [info] <0.3116.0> accepting AMQP connection <0.3116.0> ([::1]:57493 -> [::1]:5672)

2021-07-19 14:46:25.009 [error] <0.3116.0> Error on AMQP connection <0.3116.0> ([::1]:57493 -> [::1]:5672, state: starting):

PLAIN login refused: user 'guest' - invalid credentials
2021-07-19 14:46:25.009 [info] <0.3116.0> closing AMQP connection <0.3116.0> ([::1]:57493 -> [::1]:5672)

2021-07-19 14:46:25.011 [info] <0.3118.0> Closing all channels from connection '<<"[::1]:57493 -> [::1]:5672">>' because it has been closed

I reinstalled Decipher to make sure not to make any reference to the "guest" user, and complete all the installation from the get go with a different RabbitMQ user (creatively named decipher), but the same messages keep showing.

I ran the DecipherServerConfiguration tool and verify the username, still the "guest" user is trying to connet to the RabbitMQ, with the wrong credentials

Anybody has any idea what am I missing?

Thanks in advance!

Re: Decipher Installation - Can't get rid of guest user for rabbit mq

PauloPolitti — Mon, 19 Jul 2021 18:56:09 GMT

The decipher screen when attempting to login is as follows,

yet the RabbitMQ is running, with the valid user and the (not shown) queue created by the installation process.

Re: Decipher Installation - Can't get rid of guest user for rabbit mq

Ben.Lyons1 — Tue, 20 Jul 2021 07:19:27 GMT

Hi Paulo,

Have you tried using the machine IP address for the endpoint?

Thanks

Ben

Re: Decipher Installation - Can't get rid of guest user for rabbit mq

PauloPolitti — Tue, 20 Jul 2021 12:29:25 GMT

Thanks Ben, yes, I tried both ways with a reboot in between.

Re: Decipher Installation - Can't get rid of guest user for rabbit mq

ChrisHogan — Tue, 20 Jul 2021 13:50:53 GMT

Paulo,

The Decipher Web Client connects internally to RabbitMQ and always uses guest/guest for credentials. Is it possible you have deleted the guest user, or changed the password?
Also, there is no mention of the credentials used by the Decipher License Service, which connects to RabbitMQ as well.

Chris