https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102451#M49174 Whenever we try to login using "Sign in using your configured service provider" the blue prism application crashes. It's not showing any error. Anyone knows how to fix this?<BR /><BR /><IMG class="img-responsive" data-mce-hlimagekey="c8438d5d-5cd9-0499-978a-dbcfa1f42e20" data-mce-hlselector="#ComposeQuestion_0c2d401a-7ee3-4a78-b128-841c58978441-tinyMce" /> Fri, 21 May 2021 04:09:15 GMT Daniel_CarloSar 2021-05-21T04:09:15Z https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102451#M49174 Whenever we try to login using "Sign in using your configured service provider" the blue prism application crashes. It's not showing any error. Anyone knows how to fix this?<BR /><BR /><IMG class="img-responsive" data-mce-hlimagekey="c8438d5d-5cd9-0499-978a-dbcfa1f42e20" data-mce-hlselector="#ComposeQuestion_0c2d401a-7ee3-4a78-b128-841c58978441-tinyMce" /> Fri, 21 May 2021 04:09:15 GMT https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102451#M49174 Daniel_CarloSar 2021-05-21T04:09:15Z https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102452#M49175 Hi Daniel,<BR /><BR />It would be easier for people to help if you can include product, version , how to reproduce problem and more details....<BR /><BR />Henry Fri, 21 May 2021 08:26:43 GMT https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102452#M49175 henrynli 2021-05-21T08:26:43Z https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102453#M49176 <P><A class="user-content-mention" data-sign="@" data-contactkey="ebd5e3b3-4207-425d-a59b-34c23e776fb7" data-tag-text="@Henry Li" href="https://community.blueprism.com/network/profile?UserKey=ebd5e3b3-4207-425d-a59b-34c23e776fb7" data-itemmentionkey="8dfcb5c2-bd6a-481b-a48d-303e381f4591">@Henry Li</A></P> <P>Hi Henry, thanks for replying. So the version is 6.10.1 BP. Issue is that when we click the button “Sign in using your configured service provider” on blue prism login page it will load for a while then the blue prism will just crash and close. We are using that function cause we want to use the authentication gateway of blue prism.</P> Fri, 21 May 2021 09:22:57 GMT https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102453#M49176 Daniel_CarloSar 2021-05-21T09:22:57Z https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102454#M49177 Hi Daniel,<BR /><BR />I would suggest you to log a ticket with support if you have not heard from anyone , though this seemed an issue with configuration of 3rd party Authentication.<BR /><BR />Henry Thu, 03 Jun 2021 08:08:47 GMT https://community.blueprism.com/t5/Product-Forum/Sign-in-using-your-configured-service-provider-crashing/m-p/102454#M49177 henrynli 2021-06-03T08:08:47Z