topic Re: RE: error while installing BP Process Intelligence in Product Forum

error while installing BP Process Intelligence

Sushmitha.C — Thu, 16 Nov 2023 07:58:00 GMT

while trying to install Process intelligence getting below error

on error log found below error

CustomAction OnsiteDbInit returned actual error code 1603

what could be possible error cause?

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sushmitha c
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RE: error while installing BP Process Intelligence

alexhim — Thu, 16 Nov 2023 18:10:00 GMT

Hi Sushmitha,

My initial suspicion is the version of Windows you are on. Does the current machine meet the system requirements (especially the OS version) for BPPI?

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Alex Him
Solution Engineer
SS&C Blue Prism
New York, NY
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Re: RE: error while installing BP Process Intelligence

Sushmitha.C — Mon, 27 May 2024 07:50:07 GMT

we are using windows 11