https://community.blueprism.com/t5/Product-Forum/Unable-to-install-Blue-Prism-Learning-Edition-Database-due-to/m-p/111093#M50040 <P><STRONG>The problem:</STRONG></P><P>I was working with Blue Prism Learning Edition on Windows 11 under a user account that we may call "OldWindowsUser." However, I encountered issues with my PC and had to reinstall Windows 11, supposedly deleting everything. Then, I created a new Windows account, let's call it "NewWindowsUser."</P><P>Now, In my clean installation of Windows 11 I attempted to install Blue Prism Learning Edition again. The installation process seemed correct, but after it prompted me to create a password for the default "admin" Blue Prism user, I encountered the following error:</P><P>"Directory lookup for the file 'C:\Users\OldWindowsUser\AppData\Local\Blue Prism Limited\databases\BluePrism.mdf' failed with the operating system error 3 (The system can't find the specified path.). CREATE DATABASE failed. Some file names listed could not be created. Check related errors."</P><P>I don't even know how Blue Prism is aware that I previously had a Windows user called OldWindowsUser, nor why it's important to it.<BR /><BR /><STRONG>What I've tried:</STRONG><BR />I assumed that there might be residual data left from the Windows 11 reinstall that still references my old user. Therefore, in addition to simply uninstalling Blue Prism, I attempted to delete every single thing related to Blue Prism. Following the Uninstall section of the<BR /><BR /><A href="https://portal.blueprism.com/system/files/documents/v6.6%20Getting%20started%20-%20Blue%20Prism%20Trial%20and%20Learning%20Editions_1.pdf" target="_blank">v6.6 Getting started - Blue Prism Trial and Learning Editions_1.pdf</A><BR /><BR />which I quote here:<BR /><BR />Open the commandline<BR />Run the following commands to stop and remove the local database instance:<BR />• "C:\Program Files\Microsoft SQL Server\140\Tools\Binn\sqllocaldb" stop blueprismlocaldb<BR />• "C:\Program Files\Microsoft SQL Server\140\Tools\Binn\sqllocaldb" delete blueprismlocaldb<BR />Open Windows Explorer<BR />Remove the following configuration folders:<BR />• C:\Users\[username]\AppData\Local\Blue Prism Limited<BR />• C:\Users\[username]\AppData\Roaming\Blue Prism Limited<BR />• C:\ProgramData\Blue Prism Limited<BR />• C:\Users\[username]\AppData\Local\Microsoft\Microsoft SQL Server Local<BR />DB\Instances\BluePrismLocalDB<BR /><BR /><BR />I still get the same error. It still tells me that the files of OldWindowsUser doesn't exist and therefore can't proceed with the Database installation.<BR /><BR />What can I do?</P> Sat, 01 Jun 2024 21:54:49 GMT Sergio31415 2024-06-01T21:54:49Z https://community.blueprism.com/t5/Product-Forum/Unable-to-install-Blue-Prism-Learning-Edition-Database-due-to/m-p/111093#M50040 <P><STRONG>The problem:</STRONG></P><P>I was working with Blue Prism Learning Edition on Windows 11 under a user account that we may call "OldWindowsUser." However, I encountered issues with my PC and had to reinstall Windows 11, supposedly deleting everything. Then, I created a new Windows account, let's call it "NewWindowsUser."</P><P>Now, In my clean installation of Windows 11 I attempted to install Blue Prism Learning Edition again. The installation process seemed correct, but after it prompted me to create a password for the default "admin" Blue Prism user, I encountered the following error:</P><P>"Directory lookup for the file 'C:\Users\OldWindowsUser\AppData\Local\Blue Prism Limited\databases\BluePrism.mdf' failed with the operating system error 3 (The system can't find the specified path.). CREATE DATABASE failed. Some file names listed could not be created. Check related errors."</P><P>I don't even know how Blue Prism is aware that I previously had a Windows user called OldWindowsUser, nor why it's important to it.<BR /><BR /><STRONG>What I've tried:</STRONG><BR />I assumed that there might be residual data left from the Windows 11 reinstall that still references my old user. Therefore, in addition to simply uninstalling Blue Prism, I attempted to delete every single thing related to Blue Prism. Following the Uninstall section of the<BR /><BR /><A href="https://portal.blueprism.com/system/files/documents/v6.6%20Getting%20started%20-%20Blue%20Prism%20Trial%20and%20Learning%20Editions_1.pdf" target="_blank">v6.6 Getting started - Blue Prism Trial and Learning Editions_1.pdf</A><BR /><BR />which I quote here:<BR /><BR />Open the commandline<BR />Run the following commands to stop and remove the local database instance:<BR />• "C:\Program Files\Microsoft SQL Server\140\Tools\Binn\sqllocaldb" stop blueprismlocaldb<BR />• "C:\Program Files\Microsoft SQL Server\140\Tools\Binn\sqllocaldb" delete blueprismlocaldb<BR />Open Windows Explorer<BR />Remove the following configuration folders:<BR />• C:\Users\[username]\AppData\Local\Blue Prism Limited<BR />• C:\Users\[username]\AppData\Roaming\Blue Prism Limited<BR />• C:\ProgramData\Blue Prism Limited<BR />• C:\Users\[username]\AppData\Local\Microsoft\Microsoft SQL Server Local<BR />DB\Instances\BluePrismLocalDB<BR /><BR /><BR />I still get the same error. It still tells me that the files of OldWindowsUser doesn't exist and therefore can't proceed with the Database installation.<BR /><BR />What can I do?</P> Sat, 01 Jun 2024 21:54:49 GMT https://community.blueprism.com/t5/Product-Forum/Unable-to-install-Blue-Prism-Learning-Edition-Database-due-to/m-p/111093#M50040 Sergio31415 2024-06-01T21:54:49Z