topic Re: Capture 4.0 - Inconsistency in PDD generated in Product Forum

Capture 4.0 - Inconsistency in PDD generated

Neel1 — Fri, 28 Jun 2024 15:33:37 GMT

I am intermittently experiencing inconsistency in PDD generated from capture.

Suppose while recording - there are multiple option visible vertically and in the PDD generated - Capture end up showing the wrong option selected.

is this due to how fast options are clicked? if yes, Any recommendation on how slow recording need to be performed

Re: Capture 4.0 - Inconsistency in PDD generated

omidhosseinitabar — Tue, 09 Jul 2024 08:39:23 GMT

Hi @Neel1, hope you are well.

If you see this inconsistency in the Capture canvas as well after recording your process, it is likely to be a memory issue that is preventing Capture from catching up with all the actions you are performing during the recording.

In that case, I suggest closing down all applications that are not required for your recording and perform your actions slower to see if that makes a difference.

Thank you for your post.

Re: Capture 4.0 - Inconsistency in PDD generated

Neel1 — Tue, 09 Jul 2024 09:12:21 GMT

Thanks @omidhosseinitabar for feedback. Will try to implement your suggestion.