topic Re: Login Failed. The username or password is incorrect. Please try again in Product Forum

Login Failed. The username or password is incorrect. Please try again

BatSuperSpiderG — Fri, 16 Aug 2024 06:00:07 GMT

I am new to Blueprism , when i try to login i get this screen ?

Neel1 — Fri, 16 Aug 2024 08:40:40 GMT

hoping it is learning edition which you installed - Try with UN/PW as admin

BatSuperSpiderG — Fri, 16 Aug 2024 09:12:13 GMT

1. Its a learning edition i installed
2. Tried with UN/PW as admin i still cannnot get in.

Neel1 — Fri, 16 Aug 2024 09:35:24 GMT

hello @BatSuperSpiderG - please follow instruction share by Devneet in below post to reset the password .

once done - UN PW can be tried with admin.

BatSuperSpiderG — Fri, 16 Aug 2024 09:38:50 GMT

Thanks for this , it looks like Sql server management studio is not installed , could this be the issue?

BatSuperSpiderG — Fri, 16 Aug 2024 09:39:30 GMT

I assume SSMS stands for Sql server management studio , am i correct?

Michael_S — Fri, 16 Aug 2024 10:19:24 GMT

@BatSuperSpiderG wrote:

I assume SSMS stands for Sql server management studio , am i correct?

Correct 🙂