topic Re: Reactivate admin user name & password - Trial version in Product Forum

Reactivate admin user name & password - Trial version

LIGIAWERRE — Thu, 05 Sep 2024 16:16:07 GMT

I have put in about 45 hours into the free trial version V7.3.0. My 45 day trial ended and I tried to activate my admin user name and password, but no luck. I found an instructional video from BP that instructs you to send an email asking for a script to run on SQL that will reset admin password, but the script did not work. I reached out to BP Support via email asking for the correct script and I was given this link for assistance and not another script to run to reset my admin password. Can someone help me reset the admin password with the correct script?

Thank you

Re: Reactivate admin user name & password - Trial version

Tejaskumar_Darji — Fri, 06 Sep 2024 06:16:17 GMT

There are 2 things here License and Password.

Is your license active? If yes then you can reset the password or you will first have to get a valid license.

For pwd reset check out these threads if helps

https://community.blueprism.com/t5/Product-Forum/Password-reset/td-p/75542

Re: Reactivate admin user name & password - Trial version

LIGIAWERRE — Mon, 09 Sep 2024 18:31:27 GMT

How do I check if my license is still valid?

I tried the link you sent and followed the instructions, but I didn't have luck resetting the admin password.

Thank you once again.