topic RE: Interact Plugin installation issue in Product Forum

Interact Plugin installation issue

AnindyaMukherje — Tue, 11 May 2021 09:03:00 GMT

While trying to install the plugins for Interact I am getting the below mentioned error message. has anyone faced similar issues?
what access privileges and on which account the folder access needs to be provided

Not Installed plugins

Package Connect.SelfServe.Forms 4.2.0.106 could not be installed: Failed to read NuGet.Config due to unauthorized access. Path: 'C:\Windows\system32\config\systemprofile\AppData\Roaming\NuGet\NuGet.Config'.

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Anindya Mukherjee
Consultant
EY
Asia/Kolkata
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RE: Interact Plugin installation issue

zdenek.kabatek — Tue, 11 May 2021 10:32:00 GMT

Hi, Anindya,

I haven't but it brings the obvious question - what permissions does the user have that is running the installation?

Regards,

Zdenek

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Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
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RE: Interact Plugin installation issue

AnindyaMukherje — Tue, 11 May 2021 16:26:00 GMT

The user is running as admin rights but still facing the same issue. can we download the Nuget package offline and manually install it? Or the question is can we change the default location of the NuGet. config file location through web.config file as it is can't access the path.

Physically both the file and folder path doesn't exist

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Anindya Mukherjee
Consultant
EY
Asia/Kolkata
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RE: Interact Plugin installation issue

joefarr — Wed, 12 May 2021 15:05:00 GMT

Hi Anindya

Please contact support@blueprism.com and someone will be able to assist with this issue.

Thanks

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Joe Farr
Product Consultant
Blue Prism Limited
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