topic net::ERR_CERT_AUTHORITY_INVALID` error when accessing Hub from client machine. in Product Forum

net::ERR_CERT_AUTHORITY_INVALID` error when accessing Hub from client machine.

rpatchip — Mon, 30 Sep 2024 11:11:50 GMT

I have installed Hub, Authentication Server, and BP API on a virtual machine and can access their respective websites locally on the VM. However, when attempting to access Hub from other machines within the same corporate network, I encounter a `net::ERR_CERT_AUTHORITY_INVALID` error.

To troubleshoot, I have:

1. Updated the hosts file on the client machine with the IP address of the Hub server.
2. Copied the self-signed certificate from the server to the trusted certificate store of the client machine.

Despite these steps, I still receive the same `net::ERR_CERT_AUTHORITY_INVALID` error. Any idea why this occurs?

Note: Created a self-signed certificate accroding to Blue Prism documentation for installing Hub, Authentication Server, and BP API.

Re: net::ERR_CERT_AUTHORITY_INVALID` error when accessing Hub from client machine.

Tejaskumar_Darji — Tue, 15 Oct 2024 06:08:07 GMT

Did you try copy/move of those certs to the Trusted folder also in the cert manager? It might be worth trying

Re: net::ERR_CERT_AUTHORITY_INVALID` error when accessing Hub from client machine.

rpatchip — Tue, 15 Oct 2024 08:18:12 GMT

Thanks for your reply. They are already in the Trusted folder of the cert manger.