https://community.blueprism.com/t5/Product-Forum/Work-Queue-of-items-by-quot-Get-Completed-Exception-Items-quot/m-p/49967#M5274 Hi, We had seen similar issue and what we learned was - Start & End Date in Get Completed/Exception Items is the time threshold when they were marked completed/exception and not the threshold when they were loaded. Regards Mon, 10 Jul 2017 16:00:00 GMT Deep.Shah 2017-07-10T16:00:00Z https://community.blueprism.com/t5/Product-Forum/Work-Queue-of-items-by-quot-Get-Completed-Exception-Items-quot/m-p/49966#M5273 Hi I've tried to get work queue items of Completed/Exception by "Get Completed/Exception Items", but the # of items are less than actual. My Work Queue is pretty simple enough to have the Queue Name only (not having Tag Name/Status). I specified UTC time or Local time for the Start Date/End Date, but in vain. I think the Item IDs are unique. Any ideas? Regards, Thu, 06 Jul 2017 16:05:00 GMT https://community.blueprism.com/t5/Product-Forum/Work-Queue-of-items-by-quot-Get-Completed-Exception-Items-quot/m-p/49966#M5273 tjunicho 2017-07-06T16:05:00Z https://community.blueprism.com/t5/Product-Forum/Work-Queue-of-items-by-quot-Get-Completed-Exception-Items-quot/m-p/49967#M5274 Hi, We had seen similar issue and what we learned was - Start & End Date in Get Completed/Exception Items is the time threshold when they were marked completed/exception and not the threshold when they were loaded. Regards Mon, 10 Jul 2017 16:00:00 GMT https://community.blueprism.com/t5/Product-Forum/Work-Queue-of-items-by-quot-Get-Completed-Exception-Items-quot/m-p/49967#M5274 Deep.Shah 2017-07-10T16:00:00Z https://community.blueprism.com/t5/Product-Forum/Work-Queue-of-items-by-quot-Get-Completed-Exception-Items-quot/m-p/49968#M5275 Hi Deep Thanks for your reply. I specified ""NO"" Start/End Date in Get Completed/Exception Items but got the same results (less than actual numbers). Missing items are four all Exceptions - two are first attempts and two are second attempts. Any ideas? Tue, 11 Jul 2017 08:36:00 GMT https://community.blueprism.com/t5/Product-Forum/Work-Queue-of-items-by-quot-Get-Completed-Exception-Items-quot/m-p/49968#M5275 tjunicho 2017-07-11T08:36:00Z