topic Re: Blue Prism 7.3.2: 'Detach' Action Randomly Not Working (MS Edge and Chrome) in Product Forum

Blue Prism 7.3.2: 'Detach' Action Randomly Not Working (MS Edge and Chrome)

stepher — Wed, 12 Mar 2025 20:11:37 GMT

We are currently using Blue Prism V6.10.2. We had been testing and remediating against v7.3.1, but made the decision that we would divert to v7.3.2. Just in the process of (re-)testing Processes and Objects that seemed to have been working in v7.3.1, I have come across a new/old issue. I have a screenshot attached to help illustrate.

As a standard, all of our Object actions start with an 'Attach' page reference (which is shown above). This is a relatively standard 'Attach' action for almost all of our Objects. In v7.3.2, the 'Detach' action often works and then sometimes it does not. When it does not, it causes the subsequent 'Attach' action to fail...because it is already attached. I would be open to issues with configuration, but, like I said, in the same process, in the same activity loop, it does work occasionally. Also, there is no configuration, to speak of, for the 'Detach' action.

I am a little more sensitive to this issue now because I was seriously considering converting some or all of our MS Edge processes to Chrome, but this exact issue put a damper on that. Seeing it occurring in MS Edge has me... on edge. (Yeah, I know, but this is me writing this, you have to expect it.)

I would be happy to be told I am missing something obvious.

Thanks,

Red

Re: Blue Prism 7.3.2: 'Detach' Action Randomly Not Working (MS Edge and Chrome)

henrynli — Mon, 17 Mar 2025 05:18:17 GMT

Hi Stepher! Not sure if you have tried disabling co-pilot, startup boost and added additional delays if attach and detach actions are close to each other. Log a support ticket if you cannot find a solution with a simple problem reproducing unit test VBO/Process.

Re: Blue Prism 7.3.2: 'Detach' Action Randomly Not Working (MS Edge and Chrome)

stepher — Mon, 17 Mar 2025 13:25:21 GMT

Thanks, @henrynli ,

My general philosophy when it comes to MS Edge settings is, 'if it does not explicitly help automations, then it gets turned off." This applies to topics like Copilot, Sidebar, Workspaces and typo-protection. Most of the pre-loading settings are turned off, but there is one that is locked by our organization (but has been this way from the start).

I also happened to notice, in the Object validation notes, that the 'Detach' action is 'outdated.' Not deprecated, mind you, but 'outdated' (like feathered haircuts from the '70s). So, I think the general advice is going to be 'move on'.

At this point, I am just conceding the question and breaking my current objects into smaller objects. That is one advantage of being at the (re-)start of the upgrade remediation, I guess.

Thanks again for responding,

Red