topic Re: ERROR: System Exception : Issue with Outlook interaction for Set Category of Email Item, due to in Product Forum

ERROR: System Exception : Issue with Outlook interaction for Set Category of Email Item, due to Exce

MobashirMd14 — Tue, 10 Dec 2024 17:28:25 GMT

Hi All,

I am getting below error in BP where bot is trying to forward emails. In some cases its working fine.

I need suggestions on how to fix this issue.

ERROR: System Exception : Issue with Outlook interaction for Set Category of Email Item, due to Exception Type : Internal and Exception Detail :Could not execute code stage because exception thrown by code stage: The operation failed. at the Stage : Clear any Set Category for Item

Re: ERROR: System Exception : Issue with Outlook interaction for Set Category of Email Item, due to

david.l.morris — Tue, 10 Dec 2024 17:52:16 GMT

What object are you using? MAPIEx or MS Outlook Email VBO or other?

Re: ERROR: System Exception : Issue with Outlook interaction for Set Category of Email Item, due to

MobashirMd14 — Fri, 16 May 2025 10:44:21 GMT

Hi David,

I am using MS Outlook Email VBO Extended object and using action "Set Category of Item".

BP Version is 6.9.1

Because of this issue many cases are failing in production.

Thanks,

MobashirCodeErrorInput Parameters