https://community.blueprism.com/t5/Product-Forum/Zscaler-blocking-IP/m-p/120615#M53240 <P>Greeting community members,</P><P>Our company started using Zscaler and this started blocking our access to Blue Prism server.</P><P>Since Zscaler can only whitelist DNS or&nbsp;<SPAN>FQDN we are in a pinch where accessing products is impossible from personal pc's.<BR />We are already contacting BP support about this but I'm curious if anyone else had the same problem.</SPAN></P><P><SPAN>BTW BP docs states that BP uses DNS/FQDN when connecting to runtime resources, does it mean that when BP app is connecting to the server it only uses IP?<BR /><A href="https://docs.blueprism.com/en-US/bundle/blue-prism-enterprise-6-10/page/Guides/network-connectivity/network-connectivity.htm#:~:text=When%20establishing%20connections%20to%20runtime,Qualified%20Domain%20Name%20(FQDN)" target="_blank" rel="noopener">https://docs.blueprism.com/en-US/bundle/blue-prism-enterprise-6-10/page/Guides/network-connectivity/network-connectivity.htm#:~:text=When%20establishing%20connections%20to%20runtime,Qualified%20Domain%20Name%20(FQDN)</A>.<BR /><BR />I'd be grateful for any help.</SPAN></P><P><SPAN>Best reg</SPAN></P> Tue, 27 May 2025 06:48:53 GMT huu_ 2025-05-27T06:48:53Z https://community.blueprism.com/t5/Product-Forum/Zscaler-blocking-IP/m-p/120615#M53240 <P>Greeting community members,</P><P>Our company started using Zscaler and this started blocking our access to Blue Prism server.</P><P>Since Zscaler can only whitelist DNS or&nbsp;<SPAN>FQDN we are in a pinch where accessing products is impossible from personal pc's.<BR />We are already contacting BP support about this but I'm curious if anyone else had the same problem.</SPAN></P><P><SPAN>BTW BP docs states that BP uses DNS/FQDN when connecting to runtime resources, does it mean that when BP app is connecting to the server it only uses IP?<BR /><A href="https://docs.blueprism.com/en-US/bundle/blue-prism-enterprise-6-10/page/Guides/network-connectivity/network-connectivity.htm#:~:text=When%20establishing%20connections%20to%20runtime,Qualified%20Domain%20Name%20(FQDN)" target="_blank" rel="noopener">https://docs.blueprism.com/en-US/bundle/blue-prism-enterprise-6-10/page/Guides/network-connectivity/network-connectivity.htm#:~:text=When%20establishing%20connections%20to%20runtime,Qualified%20Domain%20Name%20(FQDN)</A>.<BR /><BR />I'd be grateful for any help.</SPAN></P><P><SPAN>Best reg</SPAN></P> Tue, 27 May 2025 06:48:53 GMT https://community.blueprism.com/t5/Product-Forum/Zscaler-blocking-IP/m-p/120615#M53240 huu_ 2025-05-27T06:48:53Z