https://community.blueprism.com/t5/Product-Forum/Chrome-Extension-7-4-1/m-p/122116#M53571 <P><SPAN>Hello All,</SPAN></P><P><SPAN>We recently upgraded our system from Blue Prism version 6.10.5 to 7.4.1 and have encountered a few challenges—one of which involves the Chrome extension.</SPAN></P><P><SPAN>Due to our IT policies, we install the extension offline by downloading it, packaging it into a ZIP file, and adding it as an unpacked extension. We've followed this approach across the last two Blue Prism versions without any issues.</SPAN></P><P><SPAN>However, since upgrading to 7.4.1, we’ve noticed that after every VM refresh or reboot, running a process—whether in debug mode or from the Control Room—results in a failure to connect with the browser. The Chrome extension shows a status of <STRONG>Service Worker (Inactive)</STRONG>, and Blue Prism is unable to establish a connection.</SPAN></P><P><SPAN>Interestingly, if we manually open Chrome, click on the extension, and then click on the <STRONG>Service Worker (Inactive)</STRONG> status, it changes to <STRONG>Service Worker (Active)</STRONG>. After this manual step, the process runs smoothly without any issues.</SPAN></P><P><SPAN>Has anyone else experienced this behavior with Blue Prism 7.4.1? Any suggestions or workarounds to resolve this would be greatly appreciated.</SPAN></P> Fri, 15 Aug 2025 18:19:11 GMT Navanth_431 2025-08-15T18:19:11Z https://community.blueprism.com/t5/Product-Forum/Chrome-Extension-7-4-1/m-p/122116#M53571 <P><SPAN>Hello All,</SPAN></P><P><SPAN>We recently upgraded our system from Blue Prism version 6.10.5 to 7.4.1 and have encountered a few challenges—one of which involves the Chrome extension.</SPAN></P><P><SPAN>Due to our IT policies, we install the extension offline by downloading it, packaging it into a ZIP file, and adding it as an unpacked extension. We've followed this approach across the last two Blue Prism versions without any issues.</SPAN></P><P><SPAN>However, since upgrading to 7.4.1, we’ve noticed that after every VM refresh or reboot, running a process—whether in debug mode or from the Control Room—results in a failure to connect with the browser. The Chrome extension shows a status of <STRONG>Service Worker (Inactive)</STRONG>, and Blue Prism is unable to establish a connection.</SPAN></P><P><SPAN>Interestingly, if we manually open Chrome, click on the extension, and then click on the <STRONG>Service Worker (Inactive)</STRONG> status, it changes to <STRONG>Service Worker (Active)</STRONG>. After this manual step, the process runs smoothly without any issues.</SPAN></P><P><SPAN>Has anyone else experienced this behavior with Blue Prism 7.4.1? Any suggestions or workarounds to resolve this would be greatly appreciated.</SPAN></P> Fri, 15 Aug 2025 18:19:11 GMT https://community.blueprism.com/t5/Product-Forum/Chrome-Extension-7-4-1/m-p/122116#M53571 Navanth_431 2025-08-15T18:19:11Z https://community.blueprism.com/t5/Product-Forum/Chrome-Extension-7-4-1/m-p/122118#M53572 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Chrome extension.png" style="width: 512px;"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/41380i5338BFFFE03E62E1/image-size/large/is-moderation-mode/true?v=v2&amp;px=999" role="button" title="Chrome extension.png" alt="Chrome extension.png" /></span></P> Fri, 15 Aug 2025 18:22:39 GMT https://community.blueprism.com/t5/Product-Forum/Chrome-Extension-7-4-1/m-p/122118#M53572 Navanth_431 2025-08-15T18:22:39Z