topic Blue Prism API - Workqueue POST batch request is not working in Product Forum

Blue Prism API - Workqueue POST batch request is not working

Neel1 — Fri, 22 Aug 2025 15:29:57 GMT

i m using BP API for v 7.3 and all the endpoints are working in swagger except for

POST /api/v7/workqueues/{workQueueId}/items/batch

i am getting error -"This endpoint does not support application server-based encryption keys. Only work queues that are not encrypted, or use database-based encryption keys can use this endpoint."

but there are other endpoints as well where Blue Prism API 7.3.0 documentation says about this information but those are working . Example below

POST /api/v7/workqueues
GET /api/v7/workqueues/{workQueueId}/items/{workQueueItemId}

Can someone help to understand what i am missing here.

#blueprismAPI

Re: Blue Prism API - Workqueue POST batch request is not working

henrynli — Wed, 08 Oct 2025 23:45:31 GMT

Hi Neel1, not sure if this KB helps:https://support.blueprism.com/en/support/solutions/articles/7000086515-blue-prism-api-error-this-endpoint-does-not-support-application-server-based-encryption-keys-only-work-queues-that-are-not-encrypted-or-use-database-based-encryption-keys-can-use-this-endpoint-when-interacting-with-a-work-queue

Re: Blue Prism API - Workqueue POST batch request is not working

Neel1 — Thu, 09 Oct 2025 11:16:35 GMT

Hello @henrynli
Yes. the issue is this only and i was looking for resolution.

First thing that Our Key is in AS not in DB and secondly I can not left work queue unencrypted as this is part of Code review checklist so basically i can not use this endpoint.

Secondly, I was of impression that standard BP infra is such that your Key remain in AS and Data remain in Database. so i am not sure of RISK if both Key and Data reside in Database.