topic Re: svg element in Product Forum

svg element

rebeccabowe — Wed, 20 Aug 2025 08:00:00 GMT

I am building a process that downloads an excel file full of data however, the download button on the Rigour page is recognised as an “svg” element type. Due to
this, Blue Prism can’t press the button required to download the file. I am
unsure how to make Blue Prism Application Modeler recognise this as a button to proceed
with downloading the report

Re: svg element

SayeedBinAbdullah — Wed, 20 Aug 2025 10:02:28 GMT

Hi @rebeccabowe

Have you tried spying the download button using UI Automation Mode?

Best Regards,
Sayeed Bin Abdullah

Re: svg element

rebeccabowe — Mon, 25 Aug 2025 20:42:35 GMT

yes, that got it to work and I have now ran the process several times since it recognises it however when I run the process in control room it does not recognise the element in the application modeller and terminates.

Re: svg element

SayeedBinAbdullah — Tue, 26 Aug 2025 06:09:37 GMT

Please check with below steps,

1. As the run speed through control room will slightly be faster than that in debug mode so I would suggest you to add a wait stage before clicking the download button.

2. As shown in below example uncheck Attributes for which the value is blank.

3. Make sure Match Index attribute is checked.

Best Regards,
Sayeed Bin Abdullah

Re: svg element

rebeccabowe — Tue, 26 Aug 2025 08:30:35 GMT

I have added a wait stage before clicking the download button and checked all the attributes like above and it worked for 5 times in the control room - I then relaunched blue prism and tried it again and the same error occurred :

ERROR: Internal : Failed to perform step 1 in Navigate Stage 'Click Export' on page 'Navigating Rigour' - No element matched the query terms

I then went back into the object and application modeller and it did not recognise the element anymore.

Re: svg element

faheemsd — Tue, 26 Aug 2025 11:31:52 GMT

Dear @rebeccabowe ,

Have tried using the Xpath or SCC selector code from the back end application?
For example

Highlight your filed , take the respective filed code and build the Xpath or CSS selector.
If your not aware of how to identify the Xpath or CSS selectors I'm happy to help you here.

Re: svg element

rebeccabowe — Tue, 26 Aug 2025 11:37:15 GMT

I am unsure how to do that - would you please provide steps on how to approach this? Thank you!

Re: svg element

SayeedBinAbdullah — Tue, 26 Aug 2025 12:05:36 GMT

This may happen because of slow loading of application, please add a dynamic wait of 60 seconds before clicking the button so that the element is loaded successfully.

Alternatively you can also try below option

Uncheck Parent UIA Class Name attribute
Check UIA Class Name attribute

Best Regards,
Sayeed Bin Abdullah

Re: svg element

faheemsd — Tue, 26 Aug 2025 12:30:58 GMT

Dear @rebeccabowe

Could you please share the list of attributes that your getting in the Apllication Modeller after spying the using Browse Mode?

Re: svg element

Mohamad_Dakkouri — Tue, 26 Aug 2025 20:48:43 GMT

Hi @rebeccabowe

As @faheemsd said

For example your svg is maybe a child of a div element and maybe if we tell blue prism via xpath to click on that div (or others elements) it will work

Please share with us your html code (do inspect) and then we can help you

Re: svg element

rebeccabowe — Tue, 02 Sep 2025 08:59:47 GMT

Hi, here is the attributes I am getting after spying in browser mode:

and here is the attributes I get after spying with UI Automation:

neither have been fixed - this is just the default attributes I get from both options, directly after spying

Re: svg element

rebeccabowe — Tue, 02 Sep 2025 09:04:27 GMT

Hi @Mohamad_Dakkouri,

here is the html code for the button

Re: svg element

Mohamad_Dakkouri — Tue, 02 Sep 2025 09:19:05 GMT

hi @rebeccabowe

Do something like this :

Tick only Web Path/Xpath and the match index.

Put this expression for Web Path/Xpath : //svg[contains(@class,"MuiSvgIcon-root")]/parent::button[@type="button" and @aria-label="Export"]

for Match Index put 1

Use then navigate stage and provide this :

try it and let me know

Re: svg element

rebeccabowe — Tue, 02 Sep 2025 09:28:28 GMT

Hi,

I made sure I put it in exactly correct but unfortunately got an error:

Re: svg element

Mohamad_Dakkouri — Tue, 02 Sep 2025 09:31:09 GMT

@rebeccabowe

Go to the html code and click Ctrl+f then paste the expression that i have send and see if you can find something please

Re: svg element

rebeccabowe — Tue, 02 Sep 2025 09:49:48 GMT

Hi,

I got it working - I copied the XPath from the inspect and pasted it in and now I have it fully working in Control Room - I was able to complete it 5 times successfully! Thank you for all your help!

Re: svg element

faheemsd — Wed, 03 Sep 2025 08:13:45 GMT

Dear @rebeccabowe ,

I'm happy to hear you that it worked for you but when I look into your Xapth path I'm a bit worried if the div number get changed in future.
Normally the syntax for the Xpath looks like this //button[@id="root"]
When you work with the Xpath and CSS Selectors I would recommend to not use Match Index .
Please reach out to us if you need any help on this

Could you please try this Xpaths //svg[@data-testid="CloudDownloadIcon"] or //button[@aria-label="Export"]

Re: svg element

RoopkiranBevara — Mon, 08 Sep 2025 05:13:21 GMT

Hi, @rebeccabowe ,

Use AA mode to handle this scenario. If it is a Web based application change to Windows first in App modeler & try to spy the element with AA & change back to web based. It will works fine & handle the different modes by exception handling. Please let me know if you face any issues & i can help you on this.

Re: svg element

rebeccabowe — Tue, 09 Sep 2025 08:45:50 GMT

Hi,

I tried the //button[@aria-label="Export"] XPath and it worked! Thank you for all your help!

Rebecca

Re: svg element

faheemsd — Thu, 11 Sep 2025 09:23:21 GMT

Dear @rebeccabowe

Thank you for confirming.