https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42953#M537 <P>If you look at your IMS logs, do you see any "user parse" or other errors?</P> <P>Make sure that each user has the required attributes e.g. email, userprinciplename</P><BR /><BR />------------------------------<BR />Christina Morales<BR />Senior Customer Support Engineeer<BR />Blue Prism<BR />------------------------------<BR /> Fri, 09 Apr 2021 16:31:00 GMT ChristinaMorale 2021-04-09T16:31:00Z https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42952#M536 Hello there. So i just wanted to clarefy a problem that's happening on this interact version. To make sure you understand the problem.<BR /><BR />1 - This is an AD group on BP. as you can see i am (...) inside of the AD group ....&nbsp;<BR /><BR /><BR />Now when i set up de LDAP settings with the same query but without de AD group like CN=...i can find my self but when i press "save" i get 0 results<BR /><BR />2 -...<BR /><BR /><BR />...<BR />------------------------------<BR />Joao Molina<BR />Intelligent Automation CoE leader<BR />Millennium BCP<BR />Europe/London<BR />------------------------------ Wed, 07 Apr 2021 11:31:00 GMT https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42952#M536 JoaoMolina 2021-04-07T11:31:00Z https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42953#M537 <P>If you look at your IMS logs, do you see any "user parse" or other errors?</P> <P>Make sure that each user has the required attributes e.g. email, userprinciplename</P><BR /><BR />------------------------------<BR />Christina Morales<BR />Senior Customer Support Engineeer<BR />Blue Prism<BR />------------------------------<BR /> Fri, 09 Apr 2021 16:31:00 GMT https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42953#M537 ChristinaMorale 2021-04-09T16:31:00Z https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42954#M538 Hey there Christina. Can you tell me how can i check the IMS logs? Would that be on the database? Thks <SCRIPT type="text/javascript" src="chrome-extension://namgneecfefgmcmlnmljmecmnpgobani/injectedScript.js"></SCRIPT><BR /><BR />------------------------------<BR />Joao Molina<BR />Intelligent Automation CoE leader<BR />Millennium BCP<BR />Europe/London<BR />------------------------------<BR /> Mon, 12 Apr 2021 09:01:00 GMT https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42954#M538 JoaoMolina 2021-04-12T09:01:00Z https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42955#M539 Hi Joao, the IMS logs can be found on your Interact server at the default location: <EM>C:\Program Files(x86)\Blue Prism\IMS\Logs_IMS</EM><BR /><BR />------------------------------<BR />Christina Morales<BR />Senior Customer Support Engineeer<BR />Blue Prism<BR />------------------------------<BR /> Mon, 12 Apr 2021 15:22:00 GMT https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42955#M539 ChristinaMorale 2021-04-12T15:22:00Z https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42956#M540 ...<BR /><BR />------------------------------<BR />Joao Molina<BR />Intelligent Automation CoE leader<BR />Millennium BCP<BR />Europe/London<BR />------------------------------<BR /> Thu, 15 Apr 2021 15:50:00 GMT https://community.blueprism.com/t5/Product-Forum/LDAP-Connection-Problems/m-p/42956#M540 JoaoMolina 2021-04-15T15:50:00Z