topic Re: Blue prism Desktop [BPD] 1.2 - Error coming in running process in Product Forum

Blue prism Desktop [BPD] 1.2 - Error coming in running process

Neel1 — Mon, 20 Jul 2026 14:24:08 GMT

Process is running for a while in BPD 1.2 and all of sudden met with below error.

ERROR: Internal : The business object 'xyz' is not available for a Blue Prism Desktop process and will have to be removed for this process to work. Please contact your system administrator for further assistance.

i am not able to locate any solution in solution center as well. @steven.boggs

#bpd

Re: Blue prism Desktop [BPD] 1.2 - Error coming in running process

steven.boggs — Tue, 21 Jul 2026 13:43:57 GMT

Hi @Neel1 - sorry to hear you're having an issue with a Blue Prism Desktop process.

I see you tagged me in this post, but unfortunately I am not a BPD SME so I wouldn't have any immediate suggestions for you here. However, my team does have several Desktop experts who could assist you further in a Support ticket -- I'd suggest to include steps to reproduce, details about how this was working before the error, what's recently changed in the environment, etc. (e.g. the required details for a ticket) in a new ticket with us so we could be best-placed to help.

Re: Blue prism Desktop [BPD] 1.2 - Error coming in running process

jegendra — Mon, 27 Jul 2026 06:35:16 GMT

Hi @Neel1 ,
I suspect the target object was renamed or removed, which is causing the error. As the next step, please review the audit logs to confirm this.

Re: Blue prism Desktop [BPD] 1.2 - Error coming in running process

Neel1 — Mon, 27 Jul 2026 06:42:24 GMT

Hello @jegendra -

Thanks for your reply. There have been no changes to the object. The error is occurring randomly and then disappears automatically without any intervention. This intermittent behavior is making it difficult to identify the root cause.

plus i have raised support ticket to get some help on this. i will post the conclusion once reached.