topic Re: How to close windows security pop-up in Product Forum

How to close windows security pop-up

EricLi — Mon, 03 Aug 2026 09:48:36 GMT

When open application with edge's inprivate model, system will pop up Windows Security form. I want to click cancel to close it but cannot identify any elements on this screen. Also try to use a separate object to do that but failed to attach. Any advice can do that?

Re: How to close windows security pop-up

naveed_raza — Mon, 03 Aug 2026 17:21:03 GMT

I think this has to done from GSO policy side , here we have RPA COE team and we have seen this many times .. our COE team has done some image updates behind the scenes to block this. i am not sure what they have done

Re: How to close windows security pop-up

greggoodrem — Mon, 03 Aug 2026 19:15:46 GMT

Yeah I agree with Naveed try to add the site to the allow list in group policy.

The other optoin would be surface automation, if you can not attach to this window you can attach to explorer window:
Make sure font smoothing is turned off
Scale your display to match the Resource
Make sure your desktop is clear and everything is minimised
Spy the screen in region mode
Set the username password etc.

Definitely try Group policies first!

Re: How to close windows security pop-up

henrynli — Tue, 04 Aug 2026 01:24:17 GMT

If the popup window cannot be avoided, surface automation/region mode would be the right approach. If it still won't work, log a ticket so support team can check your specific usage.

Re: How to close windows security pop-up

naveed_raza — Tue, 04 Aug 2026 12:49:20 GMT

last option would be surface automation , however that windows security popup might show up again and again , if you open outlook it will come back again , sometimes if you open folder that time also .. if you reboot your machine again it will come back .

we faced alot this issue and later COE team applied group policy update