topic Re: Process Steps goes on Pending state in Product Forum

Process Steps goes on Pending state

himani.soni — Tue, 25 Aug 2026 19:44:40 GMT

Each weekend, after windows update- either Runtime goes down on missing state or if the Login agent service keeps running. The process stages goes on missing state. then have to release it manually and delays execution.

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Re: Process Steps goes on Pending state

naveed_raza — Thu, 27 Aug 2026 12:31:33 GMT

mostly this will happen due to database size issue and those bot memory issue and App server load issue.

here our COE team always do App Server reboot for this issue

Re: Process Steps goes on Pending state

Denis__Dennehy — Thu, 27 Aug 2026 13:33:14 GMT

As a side note, I would advise against unobserved and untested windows updates happening overnight to virtual machines that run business critical automations overnight. Your service model should include planned and tested windows updates on the automation VM estate.