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    <title>topic Interact - Submission Time Sorting in Product Forum</title>
    <link>https://community.blueprism.com/t5/Product-Forum/Interact-Submission-Time-Sorting/m-p/126220#M54768</link>
    <description>&lt;P&gt;I have a process that will create Interact forms for colleagues to review data and provide direction to the robots.&amp;nbsp; The issue is that when the forms are raised, the colleague portal is sorting the forms in newest to oldest date/time.&lt;/P&gt;&lt;P&gt;While there is the option to manually sort them, if you go into a form or navigate away and back, the sorting is then reverted to newest.&lt;/P&gt;&lt;P&gt;The problem with this is that we require cases to be worked on a first in first out basis, with the sorting being the opposite way newer items are being picked up first leaving some items to get close their SLA.&lt;/P&gt;&lt;P&gt;Is there a setting within the platform or server that can be made to force the sorting to be oldest to newest?&lt;/P&gt;</description>
    <pubDate>Tue, 15 Sep 2026 07:32:09 GMT</pubDate>
    <dc:creator>jgregor4</dc:creator>
    <dc:date>2026-09-15T07:32:09Z</dc:date>
    <item>
      <title>Interact - Submission Time Sorting</title>
      <link>https://community.blueprism.com/t5/Product-Forum/Interact-Submission-Time-Sorting/m-p/126220#M54768</link>
      <description>&lt;P&gt;I have a process that will create Interact forms for colleagues to review data and provide direction to the robots.&amp;nbsp; The issue is that when the forms are raised, the colleague portal is sorting the forms in newest to oldest date/time.&lt;/P&gt;&lt;P&gt;While there is the option to manually sort them, if you go into a form or navigate away and back, the sorting is then reverted to newest.&lt;/P&gt;&lt;P&gt;The problem with this is that we require cases to be worked on a first in first out basis, with the sorting being the opposite way newer items are being picked up first leaving some items to get close their SLA.&lt;/P&gt;&lt;P&gt;Is there a setting within the platform or server that can be made to force the sorting to be oldest to newest?&lt;/P&gt;</description>
      <pubDate>Tue, 15 Sep 2026 07:32:09 GMT</pubDate>
      <guid>https://community.blueprism.com/t5/Product-Forum/Interact-Submission-Time-Sorting/m-p/126220#M54768</guid>
      <dc:creator>jgregor4</dc:creator>
      <dc:date>2026-09-15T07:32:09Z</dc:date>
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