BluePrism Hub Setup Wizard ended Prematurely

Gopip — Wed, 01 Feb 2023 11:12:00 GMT

Hi Community,
I am trying to install Hub in Windows 2019 server. I have followed all the pre-requisites for hub installation but still Hub is not getting installed properly and failing with below error can anyone help on this? Thanks in Advance.

Error Message from Logs:-

info: BPC.EmailService.Migrator.Handlers.ApplyMigrationsHandlerSuccess execution result:
Exited with code: 0
OutputText:info: BPC.EmailService.Migrator.Handlers.ApplyMigrationsHandler[0]
Started applying migrations
Master ConnectionString => Data Source=sql server host Catalog=master;User ID=username;Password=***************;MultiSubnetFailover=True
Beginning database upgrade
Checking whether journal table exists..
Fetching list of already executed scripts.
No new scripts need to be executed - completing.
info: BPC.EmailService.Migrator.Handlers.ApplyMigrationsHandler[0]
Migrations were applied successfully

ErrorText:

Migrations were applied successfully

ErrorText:

ActionStart: Action 11:41:08: EncryptDatabaseColumns.
Info: SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI99E.tmp-\
Info: SFXCA: Binding to CLR version v4.0.30319
Info: Calling custom action BluePrism.Cloud.Base.CustomActions!BluePrism.Cloud.Base.CustomActions.CustomActions.EncryptDatabaseColumns
Info: Starting executing column encryption
Info: System.ApplicationException: Error has occured while running script ---> System.Security.SecurityException: Security error.
at System.Management.Automation.MshCommandRuntime.ThrowTerminatingError(ErrorRecord errorRecord)
--- End of inner exception stack trace ---
at BluePrism.Cloud.Setup.Common.PowerShellScriptRunner.Run(String scriptName, IList`1 parameters)
at BluePrism.Cloud.Base.CustomActions.CustomActions.<>c__DisplayClass8_0.<EncryptDatabaseColumns>b__0() in D:\a\1\s\BPC.Installer\BluePrism.Cloud.Base.CustomActions\CustomActions.cs:line 207
at WixSharp.Extensions.HandleErrors(Session session, Action action)
Info: CustomAction EncryptDatabaseColumns returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Info: Action ended 11:42:07: InstallFinalize. Return value 3.
CommonData: Message type: 2, Argument: 0
CommonData: Message type: 2, Argument: 0
CommonData: Message type: 0, Argument: 1033
CommonData: Message type: 1, Argument: Blue Prism Hub
ActionStart: Action 11:42:07: Rollback. Rolling back action:
ActionData: EncryptDatabaseColumns
ActionData: ApplyDatabaseMigrations
ActionData: Copying new files
ActionData: Creating folders
ActionData: Stopping services
ActionData: Updating component registration
ActionData: InstallWindowsFeatures
CommonData: Message type: 2, Argument: 1
CommonData: Message type: 2, Argument: 1
Info: Action ended 11:42:18: INSTALL. Return value 3.
InstallEnd: 1: Blue Prism Hub 2: {1D0E3189-5DF1-4D4A-8D1B-DECBA012CD35} 3: 3
CommonData: 1: 2 2: 0
CommonData: 1: 2 2: 1
Info: Action ended 11:42:18: INSTALL. Return value 3.

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Gopi p
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RE: BluePrism Hub Setup Wizard ended Prematurely

steven.boggs — Wed, 01 Feb 2023 16:10:00 GMT

Hi Gopi,

The error stack seems related to a known issue addressed in this KB article.

If the recommendation in this article doesn't help, to troubleshoot this we'd likely need to review the log file in a Support ticket. Please include a copy of the log file generated from the "View Log" button when raising the ticket along with the relevant Hub version information.

------------------------------
Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX
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topic RE: BluePrism Hub Setup Wizard ended Prematurely in Product Forum

BluePrism Hub Setup Wizard ended Prematurely

RE: BluePrism Hub Setup Wizard ended Prematurely