topic RE: Cant see Workflow on System Manager in Product Forum

Cant see Workflow on System Manager

Daniel_Sanhueza — Tue, 08 Aug 2023 14:51:00 GMT

Greetings,

I've just upgrade to BP7.2 and wanted to create a Work Queue, but I can't see the Worflow on System Manager tab. It is a problem with the license or there are somethings that Im missing?

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Daniel Sanhueza
RPA Professional Developer
Deloitte
America/Santiago
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RE: Cant see Workflow on System Manager

Brigianakopec — Tue, 08 Aug 2023 16:59:00 GMT

Hi Daniel,

Which user are you using? And what happens when you try to click "workflow"? Is it grayed out? Or do you see this error message?

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Brigiana Kopec
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RE: Cant see Workflow on System Manager

Daniel_Sanhueza — Tue, 08 Aug 2023 21:19:00 GMT

Hi Brigiana,

I'm using "admin" user, unfortunately I can't post a pic due to restrained access but it is like the "Workflow" section isn't there. It is the first time in one year that I enter to my blue prism desktop, so I upgraded from 6.10 to 7.2. That's why I think is a license problem but perhaps Im missing something.

Regards.

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Daniel Sanhueza
RPA Professional Developer
Deloitte
America/Santiago
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RE: Cant see Workflow on System Manager

Tejaskumar_Darji — Wed, 09 Aug 2023 12:58:00 GMT

I'm on 7.2 and with an admin user I can access all System settings. Probably something with the user role access.

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Thanks & Regards,
Tejaskumar Darji - https://www.linkedin.com/in/tejaskumardarji/
Technical Lead
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RE: Cant see Workflow on System Manager

Brigianakopec — Wed, 09 Aug 2023 16:11:00 GMT

Do you have access to see the status of your licenses?

If you go to Security > User roles; can you please confirm the permission "workflow-Work Queue Configuration: is enabled?

Also, ensure the user you use to log in has the correct role.

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Brigiana Kopec
Senior Product Support Engineer (Bilingual) – Americas
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