topic RE: Unable to send mail using PoP3/SMTP in Product Forum

Unable to send mail using PoP3/SMTP

PranithPashikan — Thu, 04 May 2023 05:53:00 GMT

I have tried to import POP3/SMTP VBO for email automation but when i started to execute its simple task it is not executing below is my execution.

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Pranith Pashikanti
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RE: Unable to send mail using PoP3/SMTP

plnarayana777 — Thu, 04 May 2023 06:31:00 GMT

Hi

What is the password you are using

Is it app password or your general mail password

I guess we have to create app password and use for external usage

Regards

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Lakshmi Narayana
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RE: Unable to send mail using PoP3/SMTP

PranithPashikan — Thu, 04 May 2023 06:44:00 GMT

I have executed with mail and as well as app password but getting the same error. when i execute the script after start button it skips configiuration and send_message button and executes the end button.

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Pranith Pashikanti
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RE: Unable to send mail using PoP3/SMTP

plnarayana777 — Thu, 04 May 2023 06:49:00 GMT

can you provide the error details

Regards

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Lakshmi Narayana
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RE: Unable to send mail using PoP3/SMTP

PranithPashikan — Thu, 04 May 2023 07:02:00 GMT

There is no error message. Its not executing configuration,send message and directly executing end button after start.

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Pranith Pashikanti
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RE: Unable to send mail using PoP3/SMTP

plnarayana777 — Thu, 04 May 2023 11:13:00 GMT

I did not observe properly

As @Mukesh Kumar identified in another post , seems same happened here

You have not linked the actions

Regards

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Lakshmi Narayana
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RE: Unable to send mail using PoP3/SMTP

PranithPashikan — Thu, 04 May 2023 14:07:00 GMT

I have corrected that and now i am executing the program it is giving me authentication error

"Internal : Could not execute code stage because exception thrown by code stage: The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Authentication Required. Learn more at".

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Pranith Pashikanti
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RE: Unable to send mail using PoP3/SMTP

plnarayana777 — Thu, 04 May 2023 14:15:00 GMT

Did you configure in the below way

i have tried with app password and able to send the mail

Regards

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Lakshmi Narayana
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RE: Unable to send mail using PoP3/SMTP

PranithPashikan — Fri, 05 May 2023 04:45:00 GMT

Yes i configured the message in the same manner as you mentioned but still getting this error and i think the error lies in the "send message" stage because error window is popping in "send message" stage.I think error is regarding authentication but i have inserted the generated app password from my google account.

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Pranith Pashikanti
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RE: Unable to send mail using PoP3/SMTP

plnarayana777 — Fri, 05 May 2023 05:10:00 GMT

Assuming you are trying to send mail from gmail , but you have mentioned different mail in from field

Please change the from address to gmail account which you are using to send

Regards

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Lakshmi Narayana
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RE: Unable to send mail using PoP3/SMTP

PranithPashikan — Fri, 05 May 2023 05:33:00 GMT

Thanks for the reply now it is working on my end. can you provide me link for to "read subject in mail and download attachments to that mail".

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Pranith Pashikanti
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RE: Unable to send mail using PoP3/SMTP

plnarayana777 — Fri, 05 May 2023 05:48:00 GMT

not sure what link you are referring to

as you use the get list items will give you the collection of all the mails then you can filter the collection with subject column and messageID

Using MessageID to download attachments using download attachments action

Regards

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Lakshmi Narayana
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RE: Unable to send mail using PoP3/SMTP

PranithPashikan — Fri, 05 May 2023 05:58:00 GMT

Thanks for the response. I am trying to send attachments to mail but i am getting this error and here is my "Send message" action

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Pranith Pashikanti
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RE: Unable to send mail using PoP3/SMTP

plnarayana777 — Fri, 05 May 2023 06:55:00 GMT

Just Compare the collection in object with collection you defined , it should be of same format like headers type

If you did not get then check documentation by clicking "i" mark

Regards

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Lakshmi Narayana
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RE: Unable to send mail using PoP3/SMTP

harish.mogulluri — Fri, 05 May 2023 07:06:00 GMT

Hi Pranith Pashikanti,

You need to create a collection with columnName as "path" some thing like in the screenshot.

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Harish M
Lead developer
America/New_York TX
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