topic Outlook 2016 config issue in Blue prism in Product Forum

Outlook 2016 config issue in Blue prism

kuberhonnakastu — Sun, 08 Apr 2018 18:15:00 GMT

Hi All, Not able to connect to outlook2016 mail box below is the error: Any suggestions to handle it? Error : Failure in Send Mail function of Blue Prism Extended MAPI Automation. Failed to access outbox

I'm experiencing the same…

JennieKarlsen — Tue, 10 Apr 2018 17:24:00 GMT

I'm experiencing the same issue when working with several mail profiles in Outlook 2016. I recommend the article on Cached Exchange Mode if you are only working with one mail profile: https://portal.blueprism.com/customer-support/knowledge-base/mapiex-iss… . Turning off cached exchange mode mitigated my issue when only working with one mail profile.

RE: Outlook 2016 config issue in Blue prism

ewilson — Tue, 30 Nov 2021 15:35:00 GMT

This is an old thread, but if you're still experiencing this issue, I'd suggest downloading the latest Outlook VBO and testing with it.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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