https://community.blueprism.com/t5/Product-Forum/Credentials-Manager-Error/m-p/51624#M6648 I've never seen that message before but something must have changed for things to stop working suddenly. The Support team will be able to tell you what the message means. Tue, 05 Jun 2018 13:37:00 GMT John__Carter 2018-06-05T13:37:00Z https://community.blueprism.com/t5/Product-Forum/Credentials-Manager-Error/m-p/51623#M6647 Hello,  I have been using the credentials manager for some time, and never had any issues with it. Suddenly, the error message "Failed to get credentials - Could not decrypt data: Specified initilisaton vection (IV) does not match block size for this algorithm" crops up when I try to access it. I have attached a screenshot.  As a result, BP is unable to retrieve the credentials.  Anyone ever had this issue before?  Thanks Sun, 03 Jun 2018 23:02:00 GMT https://community.blueprism.com/t5/Product-Forum/Credentials-Manager-Error/m-p/51623#M6647 SultanaRassoul 2018-06-03T23:02:00Z https://community.blueprism.com/t5/Product-Forum/Credentials-Manager-Error/m-p/51624#M6648 I've never seen that message before but something must have changed for things to stop working suddenly. The Support team will be able to tell you what the message means. Tue, 05 Jun 2018 13:37:00 GMT https://community.blueprism.com/t5/Product-Forum/Credentials-Manager-Error/m-p/51624#M6648 John__Carter 2018-06-05T13:37:00Z https://community.blueprism.com/t5/Product-Forum/Credentials-Manager-Error/m-p/51625#M6649 Thanks John. I am working with the support team to see where the issue may be Wed, 06 Jun 2018 14:37:00 GMT https://community.blueprism.com/t5/Product-Forum/Credentials-Manager-Error/m-p/51625#M6649 SultanaRassoul 2018-06-06T14:37:00Z