https://community.blueprism.com/t5/Product-Forum/Work-Queues/m-p/51847#M6827 The recommendation is that work queues are always to be used.  Even if they are not required as a method of distributing work to multiple robots, they are the main source of performance MI for your reports. Thu, 04 Jan 2018 16:16:00 GMT Denis__Dennehy 2018-01-04T16:16:00Z https://community.blueprism.com/t5/Product-Forum/Work-Queues/m-p/51846#M6826 Would you be able to tell me if blue prism always recommends using a work queue? What if you are faced with a linear process e.g. just launching and logging in or what if a process uses an external application which is able to control the work of cases to one user at a time? Do blue prism recommended that you use one? Thu, 04 Jan 2018 15:44:00 GMT https://community.blueprism.com/t5/Product-Forum/Work-Queues/m-p/51846#M6826 JamesWilliams 2018-01-04T15:44:00Z https://community.blueprism.com/t5/Product-Forum/Work-Queues/m-p/51847#M6827 The recommendation is that work queues are always to be used.  Even if they are not required as a method of distributing work to multiple robots, they are the main source of performance MI for your reports. Thu, 04 Jan 2018 16:16:00 GMT https://community.blueprism.com/t5/Product-Forum/Work-Queues/m-p/51847#M6827 Denis__Dennehy 2018-01-04T16:16:00Z https://community.blueprism.com/t5/Product-Forum/Work-Queues/m-p/51848#M6828 Thanks Thu, 04 Jan 2018 16:24:00 GMT https://community.blueprism.com/t5/Product-Forum/Work-Queues/m-p/51848#M6828 JamesWilliams 2018-01-04T16:24:00Z