https://community.blueprism.com/t5/Product-Forum/Citrix-Connection-Issue/m-p/52623#M7469 Try Global Send Key Events for the 'keep alive' keystrokes - maybe set up a test with a loop that just periodically sends a GSKE and see if the session times out or not. Fri, 24 Feb 2017 22:36:00 GMT John__Carter 2017-02-24T22:36:00Z https://community.blueprism.com/t5/Product-Forum/Citrix-Connection-Issue/m-p/52622#M7468 Hi, Our client application is connected through Citrix. The issue we have at hand is that the citrix connect times out after 10-15 minutes. It may be cause by application not recognizing global send key in surface automation causing it to think it's been inactive. Has anyone encountered this problem before? Any solution? Thanks! Fri, 24 Feb 2017 19:54:00 GMT https://community.blueprism.com/t5/Product-Forum/Citrix-Connection-Issue/m-p/52622#M7468 Anonymous 2017-02-24T19:54:00Z https://community.blueprism.com/t5/Product-Forum/Citrix-Connection-Issue/m-p/52623#M7469 Try Global Send Key Events for the 'keep alive' keystrokes - maybe set up a test with a loop that just periodically sends a GSKE and see if the session times out or not. Fri, 24 Feb 2017 22:36:00 GMT https://community.blueprism.com/t5/Product-Forum/Citrix-Connection-Issue/m-p/52623#M7469 John__Carter 2017-02-24T22:36:00Z