topic RE: Wait Make BP Unresponsive in Product Forum

Wait Make BP Unresponsive

Anonymous — Fri, 24 Apr 2020 06:50:00 GMT

Hi guys,

Need some help here.

Am doing a restart on a machine, so I have to wait for a given amount of time, i.e 2 minutes or so in order to achieve the rest of the steps required for my process.

During this waiting time, BP becomes unresponsive, so in Task Manager the tool will have the status ==> Not Responding.

I don't want this, just because other processes can not run on the same system anymore, because BP freezes, the window becomes grey etc.

The same status I've achieved with a C# code i.e System.Threading.Thread.Sleep(5000);

Can someone please advise on this very simple topic?

How can I have a generic waiting period of time, without the freeze?

Thank you in advance!

------------------------------
Cohen
RPA Developer

Romania
------------------------------

------------------------------
Cohen
RPA Developer

Romania
------------------------------

RE: Wait Make BP Unresponsive

Mike__Lowe — Tue, 28 Apr 2020 08:52:00 GMT

Hi Cohen,

Are you trying to restart the resource on which your Blue Prism process is running? If this is the case then the behaviour you're experiencing is not surprising.

When you restart the resource Blue Prism will be terminated by the OS and that would result in the "Not Responding" status.

If a restart of the resource is really needed then a better approach would be to split your process into several separate processes.

Process 1 would carry out the first part of your business process and end when a restart is required
Run a process to restart the resource
Tell the scheduler to wait for 5 minutes or so for the restart to complete
Use the Login process to login to the restarted resource
Process 2 would complete the rest of your business process

The above would require the setup of Login Agent to allow for your resource to be automatically logged in. You can find more details around this on the Blue Prism Portal.

However I would really look to see if a restart in the middle of a process is really required.

Hope this helps.

Michael

------------------------------
Michael Lowe
Senior Consultant
Blue Prism
Europe/London
------------------------------

RE: Wait Make BP Unresponsive

AmiBarrett — Tue, 28 Apr 2020 13:50:00 GMT

@Mr Right - This has been around since I started using the product back in the version 4 days. We got around it by creating a similar action that performed .25s increment wait stages until it counted up to the desired value. Since it wasn't sleeping the entire time, this allowed other threads to process. It looked something like this:

1) Start
Input: Time (Number)

2) Wait
Condition: None
Time: .25s

3) Calculation: Time++
Value: [countedTime]+.25
Store in: [countedTime]

4) Decision
Condition: [countedTime]>=[Time]

5a) Decision = No, go to step 2

5b) Decision = Yes, go to End

------------------------------
Ami Barrett
Sr Product Consultant
Blue Prism
Plano, TX
------------------------------

RE: Wait Make BP Unresponsive

Anonymous — Wed, 29 Apr 2020 06:21:00 GMT

Thanks Ami! That did the trick. I've used 1s and was freezing BP, but seems 0.25 is the right answer!

Thank you again!

------------------------------
Cohen
RPA Developer

Romania
------------------------------