topic RE: MSEdge is not pop-up when rinning in the control room. in Product Forum

MSEdge is not pop-up when rinning in the control room.

Lily.L — Tue, 30 Jan 2024 20:40:00 GMT

Hi guys,

We have a web-based process involving MSEdge. We can launch MSEdge from both object and process studios.

However, when we try to run the process in the control room, the web-based MSEdge appears, but it's hiding after the screen which means does not pop up. I have to bring it up manually, so it can perform the tasks well, otherwise, it's terminated because of failure of spying elements and cannot perform tasks. I also have included the "activate window" and "verify" steps.

Can anyone explain what wrong with MSEdge and why it cannot be automatically pop up when running in the control room? And, how can I fix that problem when running in the control room?

Hence, the MSEdge's object is in foreground run mode, other objects are in background run mode.

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

John__Carter — Wed, 31 Jan 2024 09:46:00 GMT

Hi Mia - the Run Mode of an object determines how or if multiple processes can run on one machine at the same time, it's not really to do with whether a window is activated or not. I would advise adding an activate to the end of the launch page, something like this.

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John Carter
Blue Prism
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RE: MSEdge is not pop-up when rinning in the control room.

wagnervasconceloos — Wed, 31 Jan 2024 19:39:00 GMT

Hello Mia, I hope everything is going well with you. Regarding your issue, I usually add a "wait" verification stage after the Launch stage to ensure that the page has been successfully opened and fully loaded. Then, I use the "Activate Application" stage to bring the window to the foreground (here, I add a "recover > resume" block to handle cases where an error is generated indicating that the window is already in the foreground). After that, I use the "Maximize" stage to maximize the window.

Furthermore, you can create a page in your object responsible for the "Activate Application" action and call it on all pages of your object, before any interaction. This is done to ensure that the screen is in the foreground, in case any Windows pop-up or similar event has occurred.

Below is a screenshot of an example flow for your reference:

I'm available for any questions you may have.

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Wagner Vasconcelos
Analista de Inteligência Operacional Sênior
Grupo Casas Bahia
America/Recife
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RE: MSEdge is not pop-up when rinning in the control room.

harish.mogulluri — Wed, 31 Jan 2024 21:50:00 GMT

HI Mia Mikeala

Just to add - I Used Activate and maximize in Attach page apart from the launch page and use the attach in all other pages in the object level

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If I answered your query. Please mark it as the "Best Answer"

Harish Mogulluri
Lead developer
America/New_York TX
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RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Thu, 01 Feb 2024 05:50:00 GMT

Thank guys, I'll try and let you know 🙂

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Thu, 01 Feb 2024 05:54:00 GMT

Hi Harish, I do add activate/verify and maximize , sometimes it's working but sometimes it's not.

Can you please share your process map for the Attach page? I'm still concern whether I should put activate/maximize steps in the launch page or attach page...

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Thu, 01 Feb 2024 05:56:00 GMT

Hi Wagner, may I ask what item/element you put in the Wait Stage in that picture? Thank you!

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

Babjee24 — Thu, 01 Feb 2024 06:37:00 GMT

Hi Wagner,

There's a possibility that we get ami error if we have a wait stage attached after launch.

@mia mikela after activate and maximise please have check on one element if it exists, based on the output if you're using only one application in your automation sending ALT+TAB keys would be an option to get the application on top.

Hope this helps…

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Babjee Vangipurapu
Senior RPA Developer
Wonderbotz
India
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RE: MSEdge is not pop-up when rinning in the control room.

wagnervasconceloos — Thu, 01 Feb 2024 13:22:00 GMT

Hi Mia, the element I use is the web page body or /html(1). Additionally, you can create an "Activate Application" action on the Attach page. Since it is always invoked on all action pages of the object, you will ensure that it is always brought to the foreground. I follow this approach, and it has worked well without any issues.

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If I answered your question, please mark it as the "Best Answer."
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Wagner Vasconcelos
Analista de Inteligência Operacional Sênior
Grupo Casas Bahia
America/Recife
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RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Fri, 02 Feb 2024 02:23:00 GMT

Hi Wagner,

I have followed your steps; it's working, but it's not consistent. Sometimes the screen pops up but another time the screen is hiding and I have to bring it up manually.

I cannot add an activate window and maximize steps in the attached page because it has to step through many screen. I did try this way but it seems not working.

Here are my steps in the launch page

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

wagnervasconceloos — Fri, 02 Feb 2024 16:44:00 GMT

Hello Mia!

I understand, this behavior is quite strange. In this case, you can add the FOCUS action to each interaction element.

Alternatively, you can also map the WIN32 screen of the browser in a generic way and bring it to the foreground at the beginning of each action page of your object, in case you need to use attach in different applications.

Otherwise, include the bring-to-foreground action in your Attach action. This can help ensure consistency in interacting with the screens.

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If I answered your question, please mark it as the "Best Answer."
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Wagner Vasconcelos - https://www.linkedin.com/in/wagnervasconceloss/
Intelligent Automation Consultant
Brazil
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RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Fri, 02 Feb 2024 19:27:00 GMT

Hi Wagner,

Thanks for your suggestions.

May I ask, what do you mean when you say include the bring-to-foreground action in your Attach action. - What step do I have to add? Can you please clarify? Thank you!

Here's my attach page and steps

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

harish.mogulluri — Fri, 02 Feb 2024 22:21:00 GMT

Hi Mia Mikela,

Below is the screenshot for Recovery and Resume stage added at the end of the Attach page.

In order to m move the applcation at the front of the screen you can also use C# to do that:

Use Get Process by name method and Set Foreground window to move the process at forefront
https://learn.microsoft.com/en-us/dotnet/api/system.diagnostics.process.getprocessesbyname?view=net-8.0
https://learn.microsoft.com/en-us/windows/win32/api/winuser/nf-winuser-setforegroundwindow

Attach page screenshot

RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Sat, 03 Feb 2024 05:37:00 GMT

Hi Harish, thanks for your suggestions. But I dont know C++ 🙂

So i can only rely on BP to do tasks.

May I ask, whether I should put Maximise step before or after the Activate step? I guess it doesn't matter.

*Since I have the Maximise step after the Activate step, which is not consistent. Sometimes it's working but sometimes it's not.

Shall I add focus/verify step before the activate step? So my work is Launch app - verify and/or focus the screen - activate - maximise.

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

LeonardoSQueiroz — Sun, 04 Feb 2024 15:09:00 GMT

Hello,

Regarding the variation in when the browser is activated and when it is not activated, does an error occur? Or is it just not activated?

Checks if the page title changes between one execution and another: Product Management | Product Management (1) .

Regards,

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Leonardo Soares
RPA Developer Tech Leader
Bridge Consulting
América/Brazil
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RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Sun, 04 Feb 2024 19:18:00 GMT

Hi ,

The Ms Edge is launched and no error. However, when I run the process in the control room, the Ms Edge screen is hidden and I have to manually bring the screen foreground.

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Mon, 05 Feb 2024 07:53:00 GMT

Hi Babjee,

Thanks for your suggestions, I have come up with your solution.

Here are my steps:

In the unhide window step, I put:

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Mia Mikela
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RE: MSEdge is not pop-up when rinning in the control room.

Lily.L — Tue, 06 Feb 2024 02:48:00 GMT

Hi Babjee,

I have tried your suggestions but seem like it's not working tho.

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Mia Mikela
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