topic RE: Decision details in Word export (PDD) in Product Forum

Decision details in Word export (PDD)

KristyArcouette — Thu, 06 May 2021 14:37:00 GMT

Hello,

We have a question about where decision details are listed in the PDD Word export? It appears the details do not show up there. It shows up in Capture, Process Maps and XML however, not in the PDD. We can see in the bird's eye view where there are decision points however, the details are not readable. Hoping that in future versions decisions are shown in similar format as Branches/Steps in the PDD.

Thank you!

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Kristy Arcouette
Process Automation Analyst
TD Canada Trust
America/Edmonton
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RE: Decision details in Word export (PDD)

Ben.Lyons1 — Fri, 07 May 2021 07:13:00 GMT

Hi Kristy,

What version of Capture are you using?

Thanks

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Ben Lyons
Product Consultant
Blue Prism
UK
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RE: Decision details in Word export (PDD)

KristyArcouette — Fri, 07 May 2021 13:14:00 GMT

We are using version 2.0

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Kristy Arcouette
Process Automation Analyst
TD Canada Trust
America/Edmonton
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RE: Decision details in Word export (PDD)

Ben.Lyons1 — Fri, 07 May 2021 15:13:00 GMT

Hi Kirsty,

I agree, it's not possible to read the decision stages in the Word export.

I'll feed it back to the respective product team and see if we can update this in a future version.

In the short term, you might be able to manage this by adding some detail to actions following a decision in "Step Notes". This gets exported into the document and should be clearly readable.

Thanks for your feedback.

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Ben Lyons
Product Consultant
Blue Prism
UK
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RE: Decision details in Word export (PDD)

KristyArcouette — Fri, 07 May 2021 15:37:00 GMT

Thank you Ben for the recommended workaround and for sharing with the product team!

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Kristy Arcouette
Process Automation Analyst
TD Canada Trust
America/Edmonton
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