https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53256#M7973 <DIV class="uconBody"> <DIV dir="ltr">Thanks for your swift reply! <DIV> <DIV dir="ltr" data-smartmail="gmail_signature"> <DIV dir="ltr"> <DIV> <DIV dir="ltr"> <DIV> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <P><SPAN lang="EN-US"> </SPAN></P> <P><SPAN lang="EN-US"> </SPAN></P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV>I have tried rebooting application servers without any luck.</DIV> </DIV> </DIV> <BR />------Original Message------<BR /><BR />Hi<BR /><BR />As a preliminary troubleshooting step, please reboot the application server services.<BR /><BR />------------------------------<BR />Jega Avinasinathan<BR />Customer Support Engineer<BR />Blue Prism<BR />------------------------------ Tue, 27 Aug 2019 05:53:00 GMT StianMækelæ 2019-08-27T05:53:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53254#M7971 Hi!<BR /><BR />We've upgraded Blue Prism from (believe) 6.4.2 to 6.5.1 recently. After the upgrade the Interactive client keeps freezing (Not Responding) for 10-20 seconds every minute or so. Any idea how to fix this?<BR /><BR />------------------------------<BR />Stian<BR />------------------------------<BR /> Mon, 26 Aug 2019 10:45:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53254#M7971 StianMækelæ 2019-08-26T10:45:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53255#M7972 Hi<BR /><BR />As a preliminary troubleshooting step, please reboot the application server services.<BR /><BR />------------------------------<BR />Jega Avinasinathan<BR />Customer Support Engineer<BR />Blue Prism<BR />------------------------------<BR /> Mon, 26 Aug 2019 23:07:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53255#M7972 jegendra 2019-08-26T23:07:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53256#M7973 <DIV class="uconBody"> <DIV dir="ltr">Thanks for your swift reply! <DIV> <DIV dir="ltr" data-smartmail="gmail_signature"> <DIV dir="ltr"> <DIV> <DIV dir="ltr"> <DIV> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <DIV dir="ltr"> <P><SPAN lang="EN-US"> </SPAN></P> <P><SPAN lang="EN-US"> </SPAN></P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> <DIV>I have tried rebooting application servers without any luck.</DIV> </DIV> </DIV> <BR />------Original Message------<BR /><BR />Hi<BR /><BR />As a preliminary troubleshooting step, please reboot the application server services.<BR /><BR />------------------------------<BR />Jega Avinasinathan<BR />Customer Support Engineer<BR />Blue Prism<BR />------------------------------ Tue, 27 Aug 2019 05:53:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53256#M7973 StianMækelæ 2019-08-27T05:53:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53257#M7974 Hi Stian,<BR /><BR />Thank you for your response. The following factors might be contributing to the slowness in Interactive Client<BR /><BR /> <UL> <LI>Lack of regular database maintenance</LI> <LI>Multiple sessions of the Interactive Client</LI> <LI>Too much data on the session filter</LI> <LI>Higher network latency</LI> </UL><BR /><BR />------------------------------<BR />Jega Avinasinathan<BR />Customer Support Engineer<BR />Blue Prism<BR />------------------------------<BR /> Tue, 27 Aug 2019 06:14:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53257#M7974 jegendra 2019-08-27T06:14:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53258#M7975 Thank you!<BR /><BR />Setting automatic Archiving seems to have improved performance.<BR /><BR />------------------------------<BR />Stian Mækelæ<BR />------------------------------<BR /> Wed, 28 Aug 2019 09:08:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53258#M7975 StianMækelæ 2019-08-28T09:08:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53259#M7976 suggest you to make use of the database house keeping scripts to delete data from session Non Unicode table which will be the largest table in production environment (from my experience)&nbsp;​<BR /><BR />------------------------------<BR />Jerin Jose<BR />RPA Product SME<BR />EY<BR />Asia/Kolkata<BR />------------------------------<BR /> Fri, 30 Aug 2019 09:18:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-Interactive-client-running-slowly-after-installing-6/m-p/53259#M7976 JerinJose 2019-08-30T09:18:00Z