topic RE: 500 - Internal Server Error : Web API Issue in Product Forum

500 - Internal Server Error : Web API Issue

Krishna_Chaita1 — Mon, 19 Jul 2021 12:36:00 GMT

Hi Team,
When I try to get Access Token using Client Credentials I am getting below error :

"500 - Internal server Error"
"There is a problem with the resource you are looking for , and it cannot be displayed."

Kindly provide your suggestions on this.
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Krishna Chaitanya Araveti
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RE: 500 - Internal Server Error : Web API Issue

david.l.morris — Mon, 19 Jul 2021 12:45:00 GMT

What API are you calling, and have you tested it already from something like Postman or some other tool outside of Blue Prism to verify you've got it working?

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Dave Morris
Cano Ai
Atlanta, GA
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RE: 500 - Internal Server Error : Web API Issue

Krishna_Chaita1 — Mon, 19 Jul 2021 12:52:00 GMT

Hi Dave,

I am using POST action and it is working fine in Postman Application.

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Krishna Chaitanya Araveti
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RE: 500 - Internal Server Error : Web API Issue

NettoBaptistell — Mon, 19 Jul 2021 12:54:00 GMT

Vbo Excel - action Export PDF

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Netto Baptistella
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RE: 500 - Internal Server Error : Web API Issue

david.l.morris — Mon, 19 Jul 2021 13:07:00 GMT

What API? It's gonna be hard to help with anything without knowing more information.

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Dave Morris
Cano Ai
Atlanta, GA
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RE: 500 - Internal Server Error : Web API Issue

Krishna_Chaita1 — Mon, 19 Jul 2021 13:14:00 GMT

I have added new service under Web API Services in Settings tab.
I am trying to get token Id for NetDocs API through Client Credentials and Auth URL.
I am using POST Action by giving "Grant Type , Client Id , Client Secret"

Kindly let me know if I am missing anything which you requested for.

Thanks,
Krishna.

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Krishna Chaitanya Araveti
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RE: 500 - Internal Server Error : Web API Issue

EVIPUTI — Wed, 08 Sep 2021 17:33:00 GMT

Can you share the curl here ? and also the screenshot of Web API Services in Settings tab you are doing please .

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Vipul Tiwari
Senior Process Simplification and Optimization Designer(Solutions Architect)
Fidelity International
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RE: 500 - Internal Server Error : Web API Issue

numanjohn — Tue, 26 Oct 2021 07:18:00 GMT

The error is too generic and does not tell you exact problem. The first thing you need to know about the http error 500 the page isn't working is that the error can only be resolved by fixes to the Web server software. It is not a client-side problem meaning that the problem is not with your browser, your computer, or your internet connection. The error is too generic and does not tell you exact problem. When you hit an internal server error it usually means some parts of your web server is not configured correctly or the application is trying to do something and the server is failing to carry out the request due to a conflict or restriction. Please check the error logs on your server for a more specific error message, which may give a clue to why this is happening on your website/server. These errors are often caused by plugin or theme function conflicts, so if you have access to your Dashboard, try deactivating all plugins. It is up to the administrators of the Web server site to locate and analyse the logs which should give further information about the error. However, there are often ways to quickly get around the problem:

Reload or Refresh the Webpage.
Check you server permission.
Corrupt Plugins.
.htaccess file may be corrupt.
Exceeded PHP memory limit.
Increase the memory setting in the wp-config.php file.
Clear your browser cookies and cache

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numan john
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