https://community.blueprism.com/t5/Product-Forum/HDMI-vs-VGA/m-p/54122#M8701 Hello Community!<BR />I have a question that is killing me right now haha.<BR />Context:<BR />We developed 4 robots and works properly and all the elements were recognize. When the processes pass to prod environment they stopped working (It work perfectly with the window screen watching it, but fail without the window screen [the session is always active so some GUI issues are not possible]), some element could not be recognize anymore (HTML element and UI Automation elements), we realized that nothing change in the environment but the conector to the window screen. Everything works fine with or without the window screen using VGA connector, with HDMI connector stopped work without the screen but works fine WITH the screen.<BR />So, what could it be a possible cause to this? or what is the difference between HDMI and VGA?<BR /><BR /><BR />------------------------------<BR />Daniel Andrés Sanhueza Ibarra<BR />Analyst<BR />Deloitte<BR />America/Santiago<BR />------------------------------<BR /> Wed, 07 Aug 2019 15:50:00 GMT Daniel_Sanhueza 2019-08-07T15:50:00Z https://community.blueprism.com/t5/Product-Forum/HDMI-vs-VGA/m-p/54122#M8701 Hello Community!<BR />I have a question that is killing me right now haha.<BR />Context:<BR />We developed 4 robots and works properly and all the elements were recognize. When the processes pass to prod environment they stopped working (It work perfectly with the window screen watching it, but fail without the window screen [the session is always active so some GUI issues are not possible]), some element could not be recognize anymore (HTML element and UI Automation elements), we realized that nothing change in the environment but the conector to the window screen. Everything works fine with or without the window screen using VGA connector, with HDMI connector stopped work without the screen but works fine WITH the screen.<BR />So, what could it be a possible cause to this? or what is the difference between HDMI and VGA?<BR /><BR /><BR />------------------------------<BR />Daniel Andrés Sanhueza Ibarra<BR />Analyst<BR />Deloitte<BR />America/Santiago<BR />------------------------------<BR /> Wed, 07 Aug 2019 15:50:00 GMT https://community.blueprism.com/t5/Product-Forum/HDMI-vs-VGA/m-p/54122#M8701 Daniel_Sanhueza 2019-08-07T15:50:00Z