topic RE: Microsoft Edge - browser extension was not detected in Product Forum

Microsoft Edge - browser extension was not detected

Devendra_KumarP — Wed, 30 Jun 2021 13:45:00 GMT

I am working on one of the automation process to automate a browser based application using Edge. I am getting following error message while launching the application:

Internal : Failed to perform step 1 in Navigate Stage 'Launch' on page 'Launch_CLIC' - The browser extension was not detected, please check that it has been installed and enabled. For more information, see the browser extension user guide.https://bpdocs.blueprism.com/bp-6-10/en-us/Guides/chrome-firefox/chrome-firefox.htm

BP Version : 6.10.1

BP Extension: Blue Prism 6.10.1 Browser extension
Microsoft Edge Browser: 91.0.864.59 (64 bit).

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Devendra Kumar Prajapati
Tech Lead
Infosys
Europe/London
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RE: Microsoft Edge - browser extension was not detected

mkumar407 — Wed, 30 Jun 2021 15:26:00 GMT

Hey Devendra,

This is known issue with 6.10.1
Refer another similar link for more details and workaround.

Regards,

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Manish Kumar
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RE: Microsoft Edge - browser extension was not detected

KaranSareen — Mon, 05 Jul 2021 23:31:00 GMT

Hello Devendra

Have you checked if the extension has been installed and enabled? Sometimes, we have seen this error coming when the extension has been installed but not enabled. Also, can you check if restarting the Runtime Resource (before running the process) has got any effect on the error being observed?

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Karan Sareen
Solution Support Engineer
Blueprism
Australia/Sydney
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