topic But when I automatically… in Product Forum

Error when adding process into PC resource

RadovanBordovsk — Fri, 12 Jan 2018 19:12:00 GMT

Hello, when I add the process published in a control room to a connected Resource (PC) I get an error. The error is attached below. So I cannot start the process from control room Is it the license problem? I have valid license and did even re-installed the license again. Could you please advise on this issue? thank you very much

I think there is a…

Denis__Dennehy — Fri, 12 Jan 2018 19:16:00 GMT

I think there is a knowledgebase article on this? It means you all your licenses are in use - which means the number of running and pending sessions exceeds your license maximum. Check that you do not have old pending sessions from previous days (by changing the start date filter from today to all)

Hi Denis,…

RadovanBordovsk — Mon, 15 Jan 2018 14:48:00 GMT

Hi Denis, thank you for the reply, according to this: https://portal.blueprism.com/customer-support/knowledge-base/requested-… I have no pending process, you can see it also from ""Capture"" photo I posted above... and still getting the message..

But when I automatically…

RadovanBordovsk — Mon, 15 Jan 2018 15:05:00 GMT

But when I automatically start the runtime resource via .bat file I get this screen (attached below) which tells me I actually do have 1 process pending. Do you know where can I get the pending session deleted?

Solved

RadovanBordovsk — Mon, 15 Jan 2018 19:38:00 GMT

Solved

The default view in Control…

John__Carter — Mon, 15 Jan 2018 19:39:00 GMT

The default view in Control Room is 'today' and it could be that the pending session was created in the past and is current hidden. Just change the column filter to find it.