topic Customer Engaging Bot in Product Forum

Customer Engaging Bot

SimphiweTshezi — Tue, 20 Jul 2021 09:07:00 GMT

Hi,

How can one allow customers to run their own processes in Blueprism without giving them full control of the entire platform?

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Simphiwe Tshezi
1st Line Support
Altron Bytes Managed Solution
Africa/Johannesburg
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RE: Customer Engaging Bot

michaeloneil — Tue, 20 Jul 2021 09:14:00 GMT

Hi

To do this you need to create a user in Blueprism for them, either a single account they will all use or individual ones. You can then select this user in System > Users and select the user you have created and select the option of Roles and Permissions. In there you can select what roles they will have and what access they will have which will limit what they can do while logged into Blueprism.

Hope this helps 🙂

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Michael ONeil
Technical Lead developer
Everis Consultancy
Europe/London
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RE: Customer Engaging Bot

SimphiweTshezi — Tue, 20 Jul 2021 09:23:00 GMT

Thank you so much for your swift response, I really appreciate it.

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Simphiwe Tshezi
1st Line Support
Altron Bytes Managed Solution
Africa/Johannesburg
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